Royal Mail Delivery Office

guaranteed delivery by 1pm. They deliver a package to you at 12:59 and when you are not at home they will write that they were at 12:30 but you were not there. Nobody even called your number. They should strike to shut you down.
May 4th, 2023

Tried ringing customer service as usual these days mainly mechanical voice NOT HELPFUL Tried again pressing a different option got in a long queue waiting to speak to a person ( by this it should tell royal mail that they need to improve. Sent a signed for letter on 17/4/23 now 26/4/23 not yet received . Yet on the receipt slip the aimed for delivery date states the next working day. Shocking service.
Apr 24th, 2023

Absolutely appalling customer service and attitude from Bilal this afternoon. Abrupt, awkward, and argumentative from start to finish. Firstly refusing to accept parcels, then advising wont go anywhere until tomorrow (understandable), apparently this meant not scanned into system until tomorrow so no certificate of posting available on a Sunday. Then refusing to return my parcels to me, because labels had been printed? Please stop hiring people like this Royal Mail!
Mar 18th, 2023

Very poor service not helpful staff in parcel office. they even dont know anything. the post man also very rude they even not knock the door I can give 0 star
Feb 17th, 2023

Only giving one star because I can't give zero. The rudest, most unhelpful people I've ever had the misfortune of dealing with. Delivery staff don't even bother to knock the door, just put a red card through the letterbox, and staff at the depot have no customer service skills whatsoever. Once waited 10 minutes for the woman behind the desk to look up from her phone and deal with my enquiry.
Dec 31st, 2022