Marshall Mercedes-Benz of Blackburn

Excellent Professional Service provided, Dan Potts in particular. From initial discussions to conclusion he was most helpful, informative and friendly. Even after purchase he has followed up on several occasions checking in. Very impressed with the service which contributed towards our decision. Highly recommended
Apr 30th, 2023

Excellent service from start to finish. Thank you to all the staff who helped me with my new purchase, its such a great car. I would like to thank Holly, in particular, for her great service and advice throughout the whole process. Would highly recommend purchasing a car through this garage.
Apr 29th, 2023

Wonderful service from Alawi at Mercedes Blackburn
Apr 24th, 2023

Bought a new car from Mercedes Blackburn the service was first class and Alawi who looked after me was a credit to the company. I would highly recommend this dealership. Clive Wood
Apr 22nd, 2023

Booked my car 4weeks in advance, turned up on the day to be told they have no knowledge of my booking, so they booked it a week later, turned up a week later to be told again that they have no knowledge of my booking. Fortunate for me i made them send me an email confirmation so they couldn't argue the point, moving on i waited 3hours for a courtesy car, which was a small 1.6 A class compared to the mighty 5.5V8 biturbo i had given for repairs. They had the car for a full week, and when i decided to turn up to enquire about my car (only turned up as they never phoned or updated me) i was told the car is ready - drove the car 2 miles for the light to come on and vehicle to come to a complete standstill. - GENUINELY SPEAKING, i wouldnt trust these lot to change a tyre let alone manage a huge establishment, how its become so bad i dont have a clue. Gives a terrible name to Mercedes. And whats really upsetting is i love Merce, they are my Favourite brand but the incompetence of the staff here makes me wonder should i go through all that hassle had i ever have a problem with my merc?
May 1st, 2023