Blakewater Healthcare

Doctors are good but reception is hopeless, you can't get through to make appointment and finally if you do on odd occasions there is no appointments left.
Apr 24th, 2023

Joanne, healthcare nurse at Roe Lee surgery left me speechless with how brilliant she handled my 1 year old with his immunisations. She was beyond professional, empathetic and made the experience so much easier and smoother! Thank you so much also to reception for always being so helpful each and every time!
Feb 3rd, 2023

Ridiculous service. Waited over 45 minutes in a queue to book an emergency appointment for them to cut off as it was my turn! Rang them again and waited another 20 minutes and appointments fully booked for the day! Not the first time it's happened either
Dec 4th, 2022

One of the worst Gp practice. In the UK. Ive been with this Gp for 7 years. Ive not needed an appointment as frequent. I now have a child therefore Im having to take them in when needed however you can call at 8am however theres no guarantee youll get an appointment even after 129 calls. Receptionist is very rude most doctors are unhelpful, I once had a very bad cough way before covid it took me 3 months to get a cure, after constant back and forth visits to them and buying prescribed meds constantly trying all sorts however I didnt once complain. Avoid this Gp if you really need help.
Oct 22nd, 2022

Just like everyone else in the comments regarding appointments its actually horrendous. I and my husband made over 100 calls and thats no exaggeration yet to be told they have non left. We were told to call at 12pm and then again at 3pm still no appointments. Ive also taken my child into the clinic for an appointment which has been booked in on the day when you finally get one and Ive waited half an hour to 45mins to be seen.
Oct 20th, 2022