The Lambeth Street Surgery

Dr Nabil Isaac is a poor excuse of a human being. Its no wonder the rating for this surgery is so low. Hes horrible, rude, and has a terrible bedside manner. He has absolutely no grace or decorum that a doctor should possess. A lady in the waiting room asked which Dr I was seeing, and when I told her she told me to turn around and walk out of the door because of how badly hed treated her in the past and how hed given her medication she was allergic to. On top of that, it sparked two others in the waiting room to say theyd both requested another dr because he was awful. Then I met him and had the worst appointment of my life. A horrible, rude person.
Feb 2nd, 2023

Think they are a fantastic service had an emergency over Christmas rang up and was seen straight away. Same as today another appointment booked straight away. Receptionists are kind and courteous really understanding and listen to the concerns I have and go out of their way to help.
Jan 25th, 2023

I wanted to book an opintmen and phone line Spouse to open at 8.30am but its keep saying surgery is now close till 8.45am after then phone been answered and I be put in a queue on position 11th from there receptionist answer the phone and she tell me I don't need a doctor and we don't have opintmen can't believe we are living in UK looks like some 2nd world country. Really make me sad and make me think twice I am paying so high taxes and serving NHS and in return can't even see a doctor when need it what a shame
Jan 10th, 2023

I call at 8.30am on few occasions including today, keeps saying surgery is closed till atleast 8.40am. Today I called, same thing. I called alternative surgery who transferred me back to this one and somebody answered after a while. Then they cut me off saying I am wrong department or something. Making me wait 40mins again and cutting me off is horrible. You expect me to call on the day to see a doctor not beforehand yet you dont open on tome regularly and cut customers off. Wow. In the past have been told we cannot provide you a note recommending your work to let you work from home if possible and that it is upto your work to decide this. Hello?? The whole point I come to you is to get a medical professionals advice. Despite me saying work want evidence, you refuse. Worst surgery in my experience. You need to improve your services.
Nov 5th, 2022

Impossible to contact the surgery, clearly the staff are all incompetent. Do not recommend this practice.
Jul 20th, 2022