Boulevard Dental Practice

A year ago I had an emergency appointment for tooth pain. Dr Saravanamuttu took an x ray (which I didnt see) and told me there is nothing there. He said it was probably TMJ and I had a splint made for 90. March this year and Ive still been having pain. I went for a checkup and again he said there was nothing there even though the tooth looks grey. This time he said it is probably wisdom teeth. Which it most definitely isnt. I was so fed up, this checkup lasted exactly 2 minutes and I still paid. The front desk staff are incompetent too. I was asking both the doctor and front staff questions and none of them were answering them. There is no communication at all. As a person with anxiety I cried and was in shock. I am now private with Batemans and straight away she showed me that that tooth needs a filling as does another site in my mouth. This could have been resolved a year ago but Ive been in pain since then.
Apr 18th, 2023

This was the only dentist I could find locally taking on new NHS patients but only for kids under 10, however it's the least child friendly dentist you could find. Even though the website advertises parking, they actually have no parking and are on a main road in the town centre, so I then had to look for parking. I was therefore 10 minutes late and they refused to see my children due to being late and also said they couldn't rearrange, rule is if you're late they just don't see you and ban you from going there again. I had my youngest in the pram but access was not pram friendly, a really heavy door with a huge step then a flight of steps to get up to the reception area, I had to leave the pram in the hallway where there was very little space. There was no one else there only me, they definitely could have taken 5 mins to do a check up for my kids but just chose not to, I was clearly flustered as I'd had a nightmare getting to the place and the young girl on reception was so rude and showed no compassion at all, she should not be in this line of work, seemed like she just didn't care at all and actually had a smirk on her face as she told me they wouldn't see me / I couldn't return. Think I have dodged a bullet with this one
Mar 15th, 2023

Complete disrespect for the patient, the child! My child was sent away with a aching tooth that needed to be removed. The doctor ignored my request for tooth extraction, explaining that he did not have "enough time" and that "the child is too small for anesthesia". When I said that I will go to another doctor, the doctor replied "okay, you can". I do not recommend.
Sep 4th, 2022

Went to this dentist last week through 111 services as my face swelled on one side the dentist I see was absolutely lovely and got me referred straight away to have teeth out at hospital after months of pain finally getting sorted Thankyou dry much
Aug 29th, 2022

So great quick and very kind
Nov 3rd, 2020