Kingdom Private Hire Airport Transfer/Taxi

Feb 26th, 2023

Disgusting company I booked a journey for the same day which I tried to cancel as we were offered a lift. I spent 20 mins trying to call to cancel but couldn't get through. Saw there was a drivers phone number on the email so I tried him. He told me he can't cancel the journey unless the office tell him to. I tried the main phone number a few more times and got through. Asked if I could cancel and was told yes but will have to pay the full 48.50 - therefore said we will keep the journey. No taxi arrived so I called the driver to make sure he didn't need directions and he told me he wasn't coming because I cancelled him...I said that he'd told me I couldn't cancel him and the office hasn't cancelled him either. Called the office again to ask if another cab could come but no and I have been charged the full 48.50 for my trouble. Absolutely disgusting service.
Mar 26th, 2022

Complete let down. Did not turn up for our transfer from Blackburn to Manchester Airport, despite booking a month ago and confirming a few days ago. Completely left us (2 adults and 2 kids) high and dry. Wouldn't answer his phone, but he tried to ring back 2.5hrs later. Had to cram the baggage into the family car and race to the airport, booking the airport car park on the way. Nearly missed our flights. Really stressful. Could not recommend any less.
Aug 5th, 2021

Mar 18th, 2021

Best taxi service around!! The guy who picked us up was a top guy. Dont know what aftershave he had on but smelt amazing. Highly recommended
Jan 14th, 2021