Stansted Express Ticket Office

Wow the biggest THIEF i ever seen in my life and all its legal and goverment doesnt do anything with them. If you first time in london they will probably steel yourse money. If you coming from liverpool street station they let you take a train to airport by using a credit card and there is no information in train about that you need to have a seperate ticket couse, like most of us we are in rush and stress to get on train and i didnt spot any information on liverpool station about this tickets as well but on the airport they are waiting for you and they check how you get there to put fine of 70 per person that just arrived by using credit card. Disgusting way to treat turists.
Apr 6th, 2023

Scam of the year award goes to Stansted Express! Do you enjoy buying train tickets in good faith only later to be scammed 100s of pounds? Do you enjoy rude staff? Do you enjoy elaborate ruses and deceptions made to rob you of your hard earned money? If you can answer Yes to any of these questions then Scam Express is just right for you! Welcome to Scam Express! We look forward to stealing from you.
Apr 5th, 2023

(Translated by Google) Why are you still not closing down! So many people use the card to enter the train, but they can't pay with the card when they leave the station at the airport, otherwise they can only pay a fine! But when a problem occurs many times, you have to think about whether it is your problem! Please use your brain to make decisions! (Original)
Mar 22nd, 2023

We were charged an exorbitant amount of fine of 140 at the airport travelling from Liverpool Street to Stansted. We tapped in with debit card and never knew we need a ticket. There were no posters or notices about debit card not acceptable for Stansted express!!! Unfair consumer practices. Horribly traumatising experience.
Feb 16th, 2023

Giant queue when you get off the train in Stansted, what a ridiculous process
Dec 14th, 2022