UK Office Direct

I've spent ages on their site, researching the correct products for my needs and adding nearly 100 worth of goods to my cart.... Only when you go to check out you MUST sign up and create an account, Why? I have no desire to be constantly marketed to and offered additional products or services that I may not need, nor do I have any reassurance about how well they'll store and manage my personal information. So despite the fact that both their range and prices seem fair enough, I've just wasted an hour of my time as I don't wish to have to create an account for a one off purchase. Creating an account should be an OPT IN ONLY function and not a one sided requirement of doing business.
Jul 26th, 2021

Every review in their own website is vetted and even moderate criticism of their products is blocked from being published. For that reason alone this company should be avoided. Their customer services are poor and there are far better alternatives to UK Office Direct.
Apr 7th, 2021

I've used them for years. Never had a problem. Maybe I'm just lucky. If I did have a problem their prices would probably make up for any poor service but I've never had poor service. I've certainly used them for more than 10 years.
Feb 18th, 2021

Have now ordered four times from UK Office Direct and have been delighted not only with their service but also the comprehensive nature of their catalogue. When I ordered the wrong desk by mistake, customer service smoothly took the situation in hand, cancelled the item and replaced it with the new order. Refund was organised without a fuss, delivery was fast and efficient and I was delighted to have the problem solved so well. And, to top it all, the desk and pedestals turned out to be my consumer item of the year, well-designed and made, at a very reasonable price. I have in the past used other online suppliers for office and stationery supplies but will now always make UK Office Direct my first port of call.
May 7th, 2020

terrible service wouldnt use again next day delivery turned into 5 day delivery - was told they didnt even send out the desk untill Monday when ordered previous week
Feb 25th, 2020