Boots Opticians

Woke up and was not able to find my contact lenses. Even though I am a long-term wearer, I was scared that they might be stuck somewhere in my eye. Found out that Boots Opticians were close and went there, to let someone check and soothe my worries. The Gentleman at the entrance was super friendly and almost immediately brought an Optician to check my eyes. He was also very friendly and helpful and properly checked my eyes and found no lenses. With my mind at ease and on the way out, my Boyfriend tried to pay, but the Optician shaked his head and gestured, that it wasnt necessary to pay anything for the check Up. Thank you very much for your help on my vacation!
Mar 25th, 2023

I am surprised with the poor ratings, as the members of the team at this branch are just amazing! All very professional, caring and attentive; coming to fit lenses in a pair of glasses, I did certainly receive the best service possible from the eye test till the collection of my glasses. I am very grateful to all the great people working here - especially to the young lady called Viktoria - and I do highly recommend this branch if you do care about your eyes. The only let down for me is the Boots pricing: I paid 315 for Essilor lenses to be fit although I had my own pair of glasses already. Be aware that the eye tests are not free anymore, even with a purchase you are charged 25 (but the eye test if worth every penny).
Dec 20th, 2022

I was on holidays in London for a limited time in October 2022 and was looking to get my glasses changed having done there a few years back I'd to say thank you to the staff there, in particular to Lamisa who went beyond her duties and demonstrated professionalism and kindness. On top of that English not being my first language I had my son helping with the translation translation. I was probably asking more questions that I should lol yet Lamisa did not fail in answering all of them. I am VERY satisfied I got my new glasses on time despite the limited deadline and will come back again in the future.
Dec 5th, 2022

Walked in to ask about eye test and as soon as they saw me, they all disappeared. Two just turned around and went into the back room. A female assistant went to see a lady who was waiting for her (fair enough). I thought someone will come and see me but few minutes was gone and again a male assistant popped out with some papers in his hands, saw me, turned around and was gone again. No eye contact. No hallo, I will be shortly with you. I just left the shop thinking very bad service.
Dec 3rd, 2022

Great opticians - revisited after having to go local during lockdown. Boots have better machines and give a much better eye test / workable-for-the-end-user prescription (I won't say 'accurate' - as its highly subjective) - PLUS their own brand specs are really quite decent (i.e. aesthetically neutral) and cheap, the complete specs price include lenses AND coatings, and their buy-one-get-one-half-price offers actually work - unlike another well known chain I won't mention....
Jul 31st, 2022