London Doctors Clinic Private GP

Could not be more disappointed with my experience with this practice. My infant daughter was refused (despite being visibly distressed with an extremely high temperature and mild dehydration) as we were 6 minutes late for our appointment due to train breakdowns. The receptionist (who was very kind)c told us the doctor would not see us as we were over 5 minutes late (even though we had phoned ahead to alert the practice we were stuck on the train). My 20 month old daughter had an extreme temperature and needed to be seen. How could a late policy trump medical intervention of an infant? I find this policy extremely unethical. I did everything I could to get there on time, circumstances were against me and your policies should be situation dependent. Your doctor SHOULD have seen my very ill daughter regardless of being 6 minutes late. Will never use this lack of service again, and would not recommend the practice.
Jan 17th, 2023

horrendous. very very poor service. late for appointment as receptionist was chatting on the phone then they told me I had to rebook even though it was their fault then they called saying we are banned from booking because we were aggressive yet didn't even ask for the full story on what happened! AVOID AVOID AVOID FRAUDULENT COMPANY
Dec 11th, 2022

Very very bad service. We had to wait 20 minutes at doctors room for him to figure out what to do. He couldn't find the tools needed. Results were late 3 days. Will never think about visiting
Oct 17th, 2022

I'd like to thank Dr. Kasraie. Had two appointments with her regarding two different issues. Thank you for genuine care and helpful, clear advice!
May 30th, 2022

I would prefer more experienced person. I always had very professional and experienced doctors. This time I was disappointed.
Mar 15th, 2022