tooth dental care

First of all, there's no such policy in either the website or the booking email mentioned that if the customer is 15 mins late, he/she will be rejected to do the hygiene. Also, there's no policy said that the deposit is not refundable if the customer is 15 mins late. The receptionist didn't allow me to do the tooth hygiene only because I was 15 mins late, even though the hygienist was not occupied when I arrived. And they refused to refund any deposit. The last time when I did tooth hygiene, I arrived on time, but I was asked to wait at the reception for almost 20 mins until the hygienist showed up & did the hygiene for me. This experience is very unpleasant & their attitude is unacceptable.
Apr 24th, 2023

I switched to tooth quite a few years back because of an emergency and they have been consistently amazing. Ive always felt apprehensive of dental procedures, but Dr. Anna made the experience so pleasant that completely took away any anxiety for me. So grateful for the professionalism and such a welcoming atmosphere! Please keep doing what you are doing
Apr 9th, 2023

Just finished wisdom tooth extraction with my dentist Ana, without feeling anything and removed both tooth in 20 mins, Ana was very patient and professional, the receptionist is super lovely too and one of their team members can also speak Mandarin which is amazing , they are all very thoughtful and sweet!
Jan 24th, 2023

Recently switched to this clinic and I absolutely love all the practioners / staff I came across so far. I had felt a bit stuck with my last clinic so I feel lucky to have found these guys!
Jan 11th, 2023

the new patient examination. Ive been told it a normal gum bleeding, but it is not normal!! I still feel uncomfortable after 5 hours, and after I use mouthwash I can feel its at least 4 wounds in my mouth. (My tooth and gum are completely healthy and do not have any oral issue history) 2. After the examination one of my teeth feels pain when Im eating because the nurse pressed and shake it very hard during the examination. ( even I told her its a baby tooth needs to be careful) 3. Im not sure if hygiene is compulsory before I see the dentist for orthodontic purposes because my tooth doesnt even have any stains or anything that needs to be cleaned. However, they just let me pay 165 to do all the examinations before I see the actual dentist for 15min free consultation. 4. I went here because of all those 5 stars comments, what a shame. 5. Be careful their dentist wont be in their clinic all the time, they only work in this clinic a few days a week. THE WORSE DENTAL EVER, SERIOUSLY AVOID IT! Unless you want to pay money and get your tooth and gum damaged. BTW, your replay is interesting. I can see you tried your best to mislead people. I do give five stars to different companies, but not to your unprofessional & unskilled staff.
Feb 24th, 2023