Bishops Waltham Surgery

Appointment booking process is really confusing. E-Consult and/or Patient Access doesn't work clearly and there is no obvious way to select what you need (I'm an IT project manager before anybody questions my competence in digital). If you try to phone for an appt, you're in a queue for 2 hours and then you're cut off. Please, please, please can we just have CLEAR methods for booking appointments that actually work?
Apr 23rd, 2023

Recently moved to the area and I was nervous about signing up with this surgery given some of the reviews. I have been really pleased that I did as the service has been excellent so far. I've needed to consult with the surgery, get appointments, advice and prescriptions and have had no issues doing so.
Oct 9th, 2022

Called to change my daughters appointment - call answered promptly and the issues dealt with efficiently - great service - well done reception
Aug 22nd, 2022

I was in the surgery this afternoon, while waiting I was really impressed with how the reception staff treated other waiting/queuing patients, very professional, polite, efficient and helpful. Dr H was the same, I think we are very lucky to have these dedicated professionals looking after us, thank you all, I know they dont always get it right, but its not because they dont care or dont try!
Aug 18th, 2022

Feb 7th, 2022