Rosey Lea Cafe & Tea Room

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Homemade Cakes, Afternoon Tea More
Apr 29th, 2023

I have been coming to to eat with you for many years now and unfortunately today will probably be the last. We arrived and got seated with ease, however thats about as good as it got, we were then forgotten about for approximately 20 minutes and had to ask for menus. We then asked for the coffee to be brought along with our food and we were told that wasnt possible?? It really isnt that difficult is it? The coffee arrived and was so strong we couldnt drink it. I asked for it to be changed and the waitress that took it away was very accommodating but we were then approached in an aggressive manner by what I think is the manager there and asked if we had stated one shot to which I explained no but we werent asked either? And having eaten here many times before it had never been that strong so didnt feel the need. So it left me thinking - If you were planning on changing it why the interrogation? Whilst we were eating our food the waitress thought it appropriate to shout over the top of us at the kitchen and then when we went to try and pay the aggressive lady (I think she may be the manager or likes to think she is the manager) said to us she will be back and just left us standing there whilst she spoke to the kitchen. The whole thing was just bizarre! My advise - remember customers like a friendly approach not a regimented school teacher, we know how important you are and dont need you to act like you are above us or we are kids! Shame really because it used to be so friendly but now it seems there is something so much more important on those iPads because thats all your staff seem to be interested in looking at!
Apr 30th, 2023

Service : 1/5 More
Apr 26th, 2023

Food : 5/5 | Service : 4/5 | Atmosphere : 4/5 More
Apr 14th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 3/5 More
Apr 11th, 2023