Stoke Road Surgery

Staff are very inconsiderate and Rude to younger people and offer no help and just add on extra stress
Nov 27th, 2022

I rang up the surgery to make an urgent appointment to get some advice from a doctor and was spoken to by a very rude receptionist. I understand that the NHS is under a lot of pressure, working for them myself but there is no need for rudeness especially in this sort of industry. The receptionist had no time for me, no understanding and no politeness.
Mar 13th, 2023

I understand the NHS is in a lot of pressure but it does not justify the poor and unprofessional attitude from the reception. No hello just name with no signs of a smile or positive welcome.
Feb 2nd, 2023

Reception staff are always very rude and unwelcoming. Difficult to get appointments, had appointments cancelled alot of the time
Jan 17th, 2023

Excellent surgery. Very kind and welcoming. Efficient referrals and reliable. Lovely community feel.
Jan 8th, 2023