Cazoo Customer Centre Bishop Auckland

Rubbish, no interest, not helpful
Mar 3rd, 2023

Very good customer service
Feb 17th, 2023

Excellent service quick and painless and car looks perfect would recommend
Feb 16th, 2023

Collected the car which had additional scratches despite paying for the paint protection plan. Been 3 months and the appointments to have the scratches fixed keep been cancelled. Also paid for the service plan, breaks went after 1000 miles, arranged to have the car taken into there approved garage who refused to do any work on the car, end having to pay for the breaks to be replaced. Also look at the one show for customers with the issues raised by watch dog. Cazoo is great if you want a cheap car, recommend not taking out any of there protection deals you'll only have to pay more down the line.
Feb 9th, 2023

Cazoo have so far done the right things. I purchased a BMW X1 and within 30miles the gearbox went. I returned the car to the pickup point and the staff were very professional in handling the situation they sorted me a hire car and explained my options to me. I decided to go for another BMW X1 which they had, it was an extra 1000 but I just wanted the ease of handing back the hire car and driving away in my new one. The new BMW X1 is a very nice car but there are a couple of little issues that need sorting I have the car booked in at the service centre so lets see what happens with the things that need fixing???
Jan 26th, 2023