Cockton Hill Post Office

The woman on the post office counter has been rude and unhelpful a few times. Last time I went in the post office counter was closed (should have been open 15 minutes earlier) I asked " when are you open " ? Her rude response was " when I'm ready " I mean seriously? Learn some manners.
Dec 31st, 2022

Just been to this post office in my lunch hour and so annoyed at the Service today! On entering the shop, I realised there was a queue at the actual post office part of the shop, I then turned around to look at the overflow post office counter near the entrance to the shop and there was only one person being served. I then walked towards it and was abruptly told the post office was over there! When I finally got served 15 minutes later by the lovely lady who was run off the feet, I turned away from the counter, only to see two men been served at the post office counter, where I was refused service at. Would love to know why he can serve two men and tell Me to join the other queue. I didnt even have to pay for my parcel I only had to hand it over. Complete sexist jobsworth!
Feb 1st, 2023

Went in to send things back and staff were not very friendly at all would give no stars if I could shouldn't be there if carnt be nice or even smile at Customers
Dec 28th, 2022

Post Office is very helpful.
Dec 15th, 2022

Place used to be great, welcoming and friendly. Now the new owners have turned this place upside down: The main cashier is always on his phone even when scanning things. Ive waited many minutes just for him to stop swiping on his phone just for him to scan something. Additionally, This man is so adamant to return to a call with his wife that often he won't scan items or give correct change. The post office section is a mess and queues are huge. Often people in the back of the queue get priority whilst others are stood waiting for ages. In other words, this place fell off and is now just like any other terribly managed corner shop. Please stop going here.
Sep 30th, 2022