Morrisons Cafe

Aug 4th, 2022

May 14th, 2022

Would like to give a special mention for Dan who works a Bishop cafe. He is like a breath of fresh air. Nothings a bother for him. Very helpful goes out of his way every time xx
May 1st, 2022

Having to wait almost an hour with a toddler! No thanks. This isn't a slight delay either.
Apr 19th, 2022

Me and my partner came out for a meal in your cafe at bishop Auckland, we sat down as we had decided to order online as there was a que and we were in a bit of a rush as we were waiting for my car in the garage. The first thing that went wrong was we had ordered a slush when I went to the counter to collect it the blue one wasnt frozen and the red flavour looked to have no syrup in it so we asked for a refund and were told we could swap it for a bottled drink. One this was not what we wanted and two Ive now paid significantly more for a bottle of coke. The second thing was we asked one of the waitresses Karen where our food was politely as we had been waiting for over half an hour and she replied to my partner saying its not table 39 is it I brought that out 10 mins ago to the table number you put on the order (which was number 3 as the sticker on the table had been ripped off and should have been replaced or rectified with the table number written back on) how are we supposed to know what table it was? To this question Karen responded you should have looked at the tables around you and seen that table is table 38 and that one is 40 both of which were occupied with people eating their food. karen also stated that if the number is crossed off then you dont sit there, the only reason we sat here was because most other tables had dirty pots on, even this table had not been wiped. She brought our food out cold and with attitude telling us in that she was only a waitress serving on my own. Karen when my partner initially spoke to her immediately knew what table we were sat on as if this had happened before. I find the way she was speaking to us very disrespectful and patronising. The fact she had just taken the food back to the kitchen and not checked (there was only 10 tables it could have been some of them unoccupied) which as someone who has worked in this position before know this is a VERY simple task. I have photographic evidence of the fact your table numbers arent up to scratch and if the QR system can have such faults such as not labling items out of stock and damaged table numbers then it should not be in use. This message was sent to Morrisons yet I have not had a response. Shame on them.
Aug 25th, 2022