Sofology Leeds
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junction 27 retail park, Gelderd Rd
Birstall and Birkenshaw Ward, eng WF17 9AD - (344) 481-8059
Hours
Chamber Rating
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amcgrath89
AWFUL CUSTOMER SERVICE! Awful delivery team! Didnt even try and get the sofa through the door just decided it wouldnt fit, was more concerned with getting to next job so he could finish for the day!!! As for the customer service! Dont waste your money with the sofa shield rubbish! Call the customer service about a fault that would of been discovered had they bothered to get it in the house (which me and my Mrs did without any real issues ) part of the recliner doesnt work but no one ever answers the phone to sort it out! I have waiting 2 weeks for an engineer to ring me back but cannot get a hold of a single soul!!! Sofa May end up back in show room at this rate absolutely terrible!!!
Apr 30th, 2023 -
elaine leaning
Staff really,really helpfull and pleasant.
Apr 22nd, 2023 -
Alex Baker
Went a few weeks ago and originally dealt with Murph. He was very friendly, helpful and extremely patient with us. He recommend sofas based on our preferences and overall was excellent which is why we came back to store to order. Saj processed the order and also did the finance application a couples of weeks later, he was also excellent. Sofas arrived yesterday and very happy!
Apr 5th, 2023 -
Anthony Jackson
Waited over 13 weeks for new sofa worth over 5k and one sofa had cross threaded bolts and the 2nd sofa had a small rip and stains on 2 cushions. Now left waiting with no sofas in the house for a call back that could take up to 72 hours. 5k and wasted a days holiday from work for nothing. Not impressed at all.
Mar 27th, 2023 -
Ali Waheed
Very expensive
Mar 25th, 2023
Contact Info
- (344) 481-8059
Questions & Answers
Q What is the phone number for Sofology Leeds?
A The phone number for Sofology Leeds is: (344) 481-8059.
Q Where is Sofology Leeds located?
A Sofology Leeds is located at junction 27 retail park, Gelderd Rd, Birstall and Birkenshaw Ward, eng WF17 9AD
Q What is the internet address for Sofology Leeds?
A The website (URL) for Sofology Leeds is: https://www.sofology.co.uk/stores/leeds?utm_source=google&utm_medium=organic&utm_content=leeds&utm_campaign=gplaces
Q What days are Sofology Leeds open?
A Sofology Leeds is open:
Sunday: 11:00 AM - 11:00 AM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Q How is Sofology Leeds rated?
A Sofology Leeds has a 3.6 Star Rating from 219 reviewers.
Hours
Ratings and Reviews
Sofology Leeds
Overall Rating
Overall Rating
( 219 Reviews )amcgrath89 on Google
AWFUL CUSTOMER SERVICE! Awful delivery team! Didnt even try and get the sofa through the door just decided it wouldnt fit, was more concerned with getting to next job so he could finish for the day!!! As for the customer service! Dont waste your money with the sofa shield rubbish! Call the customer service about a fault that would of been discovered had they bothered to get it in the house (which me and my Mrs did without any real issues ) part of the recliner doesnt work but no one ever answers the phone to sort it out! I have waiting 2 weeks for an engineer to ring me back but cannot get a hold of a single soul!!! Sofa May end up back in show room at this rate absolutely terrible!!!
elaine leaning on Google
Staff really,really helpfull and pleasant.
Alex Baker on Google
Went a few weeks ago and originally dealt with Murph. He was very friendly, helpful and extremely patient with us. He recommend sofas based on our preferences and overall was excellent which is why we came back to store to order. Saj processed the order and also did the finance application a couples of weeks later, he was also excellent. Sofas arrived yesterday and very happy!
Anthony Jackson on Google
Waited over 13 weeks for new sofa worth over 5k and one sofa had cross threaded bolts and the 2nd sofa had a small rip and stains on 2 cushions. Now left waiting with no sofas in the house for a call back that could take up to 72 hours. 5k and wasted a days holiday from work for nothing. Not impressed at all.
Ali Waheed on Google
Very expensive