KitchenCraft (Lifetime Brands Europe)

(Translated by Google) Serious and professional company!! Customer service and support were helpful, kind, and quick to both answer questions and resolve the issue, especially Marcus!! Thank you!! The products are of excellent quality and the support offered is excellent!! Advised!! (Original) Azienda seria e professionale!! Il servizio clienti e lassistenza sono stati disponibili, gentili, e veloci sia nel rispondere alle domande che nel risolvere il problema, in particolare Marcus!! Grazie!! I prodotti sono di ottima qualit ed il supporto offerto eccellente!! Consigliato!!
May 1st, 2023

We love our KitchenCraft Steamer, best healthy way to cook, so clean and easy too. Customer Service is brilliant too, we had a little problem with one piece and got a replacement delivered.
Mar 11th, 2023

I am blown away by the amazing customer service I received from Marcus. I had a broken top on a grinder and, without any quibbling, he quickly and generously arranged to have a full replacement delivered free of charge. Even better, when it arrived and I realised I'd given him the wrong size, he straightaway arranged to have the right size delivered to me, even though it was my error. Incredible, efficient and generous service, that I very much appreciate. Thank you, Marcus and KitchenCraft!
Feb 6th, 2023

It is such a pleasure these days to deal with a company that gives excellent customer service. I purchased a potato chipper as a Christmas gift, unfortunately there was an issue with the item, so I contacted the company and they offered to replace the item and when I asked if it could be sent direct to the gift receiver that was no problem. The recipient of the gift was really pleased with the chipper and had no hesitation in accepting the offer of a replacement.
Jan 20th, 2023

I spoke with Marcus after my beloved Built Tilt travel mugs lid broke, I'd had it for a few years and it had travelled! This was the best travel mug, the brew stayed hot and the mug never leaked! Sadly my mug has now been discontinued, but Marcus was kind enough to send me out a full replacement mug. This is incredible customer service and I would highly recommend this company.
Dec 1st, 2022