ScS - Sofa Carpet Specialist

A sofa and love chair that last 15days and told ring after sales and we can not help. scs Castle Vale Birmingham
Jan 6th, 2023

Very nice people and good value for money.
Dec 21st, 2022

I ordered a 3 and a 2 seater sofa and standard chair on 1 October 2022. I had the delivery this morning ( 10 November 2022) at 7:30 I was quick to notice and point out a mark on the sofa to delivery guy ( Dominic) , i asked him to please make note of it as this is what i was told by sale advisor when i placed order, he told me i should take my time and look at all 3 properly as there might be more damages ( alarm bells went off straight away ) he said i have 7 days to report my findings to scs aftercare , he said there was no point him reporting it because i might find more damages/ issues then the one that caught my eye now.The delivery guys were in such a hurry, they didn't wait for me to inspect all 3 properly and left, saying they had completed the delivery. Long behold after they left i checked all 3 and they all had marks, stains , small prickly holes , scuff marks etc . I had to wait till 9am to call the aftercare team and report my findings. I have a old samsung phone and the picture quality isn't great the aftercare advisor told me she will arrange a technician call out to inspect the problems, next available date 6 December ! . SCS are quick to take a payment but they should inspect goods when they arrive at distribution centre before delivering, the delivery guy must have saw the issues when unwrapping hence why telling me to look properly you might find more things to report. I hope scs will replace this set with a new set and not try to fob me off with repairs, i paid for brand new undamaged sofas and that what i would expect. Dont think i will be returning to scs anytime soon for more purchases.
Nov 17th, 2022

Nov 14th, 2022

Sorry for delay. (lost card)!I had a sofa and armchair delivered early last month by Richard and Terry. They were extremely careful and respectful of the new flooring that had just gone down. Both were very polite and left me with two wonderful pieces of furniture and no packaging. Highly recommended.
Nov 8th, 2022