GET A GRIP STUDIO
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Stirchley Trading Estate, 34 Hazelwell Rd
Birmingham, eng B30 2PF - (121) 448-1130
Hours
Chamber Rating
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Jasmine Spokes
I chose this company as they seemed to be the sustainable option, and they sold Stanley and Stella clothing which is the brand that we wanted for our business merchandise. We have had numerous issues with them that have taken months to come to any sort of resolution. In a nutshell; we ordered some t-shirts printed with our logo, some of which were in the colour 'natural raw'. Immediately we realised the print on this colour t-shirt faded so extremely that the t-shirts were unsellable. We brought this up with the company and they said they knew that this happened with t-shirts in this colour.. The t-shirts were not fit for purpose, they refused to refund them / take them back, eventually they agreed to 're cure' them (run an iron over the print). I had to email them many times to get the t-shirts back - every part of this process took countless emails, always chasing them up. When we finally received them back, they were not folded but were crumpled in a pile and some of the t-shirts were stained. Communication was terrible throughout this entire process, more than once they would not reply for over a month and would later blame it on their emails or some other poor excuse. There's nothing sustainable about selling t-shirts that aren't fit for purpose - this is basically greenwashing. I don't like to leave bad reviews but as a small business ourselves, dealing with this company has honestly been a nightmare.
Apr 28th, 2023 -
Gemma Marie
Hi, I wanted to leave a review as I was very happy with the service we have received. I was so impressed with the help I got through the design process and how quickly I was getting a response. I then came to collect and completely made the mistake of thinking you were closed! As the shutters were down and I didn't realise I could just walk through the door. I emailed you on the way back and I got a phone call back so quickly and it was arranged by Jodie that she would bring the items home with her and drop them off to my house for me. I extremely appreciated this, as I don't drive and I normally always with my little one, so its not easy to pop out. The service I have received has exceeded by expectations and will definitely be using your business again! Thank you :)
Mar 2nd, 2023 -
Tom Benjamin
Amazing service, quick to turn around our t shirts. Will be using get a grip again!
Oct 17th, 2022 -
Sian
Amazing service as always, great communication and customer service!
Oct 2nd, 2022 -
Tristan Bryant
I love these guys. Not just because they're eco and great quality, they're also lovely people who happily go that little bit extra to help with those awkward orders. I'm not a big customer, but they really look after me. Not only would I recommend Get A Grip, I actively DO recommend them to people and everyone who uses them thanks me for the contact!
Oct 1st, 2022
Contact Info
- (121) 448-1130
Questions & Answers
Q What is the phone number for GET A GRIP STUDIO?
A The phone number for GET A GRIP STUDIO is: (121) 448-1130.
Q Where is GET A GRIP STUDIO located?
A GET A GRIP STUDIO is located at Stirchley Trading Estate, 34 Hazelwell Rd, Birmingham, eng B30 2PF
Q What is the internet address for GET A GRIP STUDIO?
A The website (URL) for GET A GRIP STUDIO is: http://www.getagripstudio.com/
Q What days are GET A GRIP STUDIO open?
A GET A GRIP STUDIO is open:
Thursday: 8:30 AM - 8:30 AM
Friday: Closed
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 8:30 AM
Q How is GET A GRIP STUDIO rated?
A GET A GRIP STUDIO has a 4.9 Star Rating from 8 reviewers.
Hours
Ratings and Reviews
GET A GRIP STUDIO
Overall Rating
Overall Rating
( 8 Reviews )Jasmine Spokes on Google
I chose this company as they seemed to be the sustainable option, and they sold Stanley and Stella clothing which is the brand that we wanted for our business merchandise. We have had numerous issues with them that have taken months to come to any sort of resolution. In a nutshell; we ordered some t-shirts printed with our logo, some of which were in the colour 'natural raw'. Immediately we realised the print on this colour t-shirt faded so extremely that the t-shirts were unsellable. We brought this up with the company and they said they knew that this happened with t-shirts in this colour.. The t-shirts were not fit for purpose, they refused to refund them / take them back, eventually they agreed to 're cure' them (run an iron over the print). I had to email them many times to get the t-shirts back - every part of this process took countless emails, always chasing them up. When we finally received them back, they were not folded but were crumpled in a pile and some of the t-shirts were stained. Communication was terrible throughout this entire process, more than once they would not reply for over a month and would later blame it on their emails or some other poor excuse. There's nothing sustainable about selling t-shirts that aren't fit for purpose - this is basically greenwashing. I don't like to leave bad reviews but as a small business ourselves, dealing with this company has honestly been a nightmare.
Gemma Marie on Google
Hi, I wanted to leave a review as I was very happy with the service we have received. I was so impressed with the help I got through the design process and how quickly I was getting a response. I then came to collect and completely made the mistake of thinking you were closed! As the shutters were down and I didn't realise I could just walk through the door. I emailed you on the way back and I got a phone call back so quickly and it was arranged by Jodie that she would bring the items home with her and drop them off to my house for me. I extremely appreciated this, as I don't drive and I normally always with my little one, so its not easy to pop out. The service I have received has exceeded by expectations and will definitely be using your business again! Thank you :)
Tom Benjamin on Google
Amazing service, quick to turn around our t shirts. Will be using get a grip again!
Sian on Google
Amazing service as always, great communication and customer service!
Tristan Bryant on Google
I love these guys. Not just because they're eco and great quality, they're also lovely people who happily go that little bit extra to help with those awkward orders. I'm not a big customer, but they really look after me. Not only would I recommend Get A Grip, I actively DO recommend them to people and everyone who uses them thanks me for the contact!