Arena Properties

Terrible service and disingenuous staff. They clearly stated on the advertisement that the bills would be included, but four months later, the landlord asked me to pay for electricity and water. The agency also reiterated how they can b contacted regarding any issues to do with the property, for example utility equipment not working, when I contacted them about the washing machine, they were quick to point me in the direction of the ladlord and said they are not responsible for anything to do with the property and that I should deal directly with the landlord. Terrible agency, I would avoid. There are plenty of other decent agents that follow best practice in the Birmingham area.
Oct 4th, 2018

Rip off stay away
Aug 17th, 2018

True professionals and superb service. We have been with Arena estate for more than year and no complaints and always regular service checks for tenants.Good value for money.
Apr 12th, 2017

Arena Properties provides a full range of property services: We have hundreds of satisfied Landlords, tenants who will recommend us due to their having experienced are work ethos. Visit the office for more details or go through our website for more information.
Mar 7th, 2017

I have been with Arena properties for almost two years and will stay for at least another year until my PhD comes to an end here in Birmingham. Both Sandeep and Jigar try their up most best to run this agency smoothly. I have had personal experience with both these guys and they would go that extra mile just to keep their tenants happy. Just to mention a few; I was given a free ride when I initially arrived in Birmingham to the station as i was running late, Sandeep also bought me a sandwich which really meant a lot to me. They would regularly ask me if everything was fine and if I needed anything to feel more comfortable as they realized that being away from family can be a difficult time. All issues were addressed rapidly with satisfactory outcomes. An example of a issue I faced was that I required internet as the provider was being changed, Jigar bought me a free dongle to use internet until the net had become available. Now you don`t get this service else where. This was just to mention a couple of good gestures. I understand it is impossible to provide this sort of service to every tenant but you must remember that they do try their best and work out of office hours just to make your stay more relaxing. I have no complains about the accommodation I am staying in hence why I have been here for the past two years. I believe that this is an extraordinary achievement from two hard working dedicated individuals. Been very happy with the service they have provided and you get what you sign for on the contract, so you don`t get any hidden charges or shocks later on. They have made my stay in Birmingham remarkably peaceful which is crucial for me as I am student and I have made friends for life though this agency. I have already recommended these guys to my colleagues at work. Keep up the good hard work Sandeep and Jigar. Wish you both all the best in running Arena Properties. Hope your business thrives and more people are touched by your caring nature as I have been. Best wishes, Ahsan
Oct 28th, 2016