Ward Opticians (Optometrists)

The secretary Beverly is so rude she has no people skills or any professional experience in how to speak or deal with customers. She has stated so many times she is the partner of Mr ward. I have had to put in a formal complaint with the regulated body because she has refused to book and appointment for me and ended the call while I was speaking to her. I have had numerous issues with the way this unprofessional secretary has dealt with my queries in regards to my contact lenses being damaged etc which has now resulted in me being left with no lenses.
Feb 15th, 2023

I've been going there since I was little and they haven't changed all staff are friendly and very professional
Jul 22nd, 2022

Very concerned about my pain. Got an appointment quickly. Very satisfied with my treatment. Friendly helpful staff. professional attitude.
Jun 13th, 2022

I visited the optician as a emergency, firstly they were willing to see me and secondly I wasn't a patient. I received a very warm and concerned welcome. And my treatment was excellent, which put my mind at ease. Trust me the staff are professional and lovely.
Aug 21st, 2021

Feb 10th, 2020