Icey's Beauty Lounge

Mar 21st, 2023

The best nail salon in Birmingham! Would recommend to anyone! Amazing quality and wonderful customer service!
Nov 8th, 2022

The best nail salon I have ever been too: friendly, clean and professional. Well these stunning sets say it for themselves!
Oct 20th, 2022

Lovely ladies, professional and friendly and great work
Jun 10th, 2022

I used this salon off the back of a recommendation from a regular customer here Ive seen the work done and was more than happy to book in. Honestly, had i not given a deposit i would have walked away on entry!! I booked and explained that these nails were for my birthday so would be something different pattern/gems etc but on arrival it was clear that they squeezed a regular in during my appointment time so was then told my appointment slot isnt long enough for the design i wanted. Confirmed by the customers apologies for eating into my time for her nail fixing. So I couldnt get the design i wanted then when i asked for alternatives for time allowing the tech I believe to be the boss) says well i don't even know you i dont know what youd like in a very passive aggressive manner mind you!! Which i was taken back by especially as Ive already shown the style i wanted. Whilst i was getting the set done the tech kept flinging my hand around as though she was annoyed my hand was touching hers (as i am a black woman this felt racially motivated). Then to top it off I felt like I was massively over charged- for a fullset , one colour and a few gems 50+ - the appointment was rushed - the nails broke within a week of having them done a the gems fell off within the first 3days. Ordinarily i would have gone back but the service i received the first time was shocking to the point of no return. for a first time at this salon overall massively disappointing so I definitely won't be returning. Service: Manicure
Mar 7th, 2022