KIN - Furniture & Lifestyle Store

KIN - Furniture & Lifestyle Store
  • 15 Greenfield Cres
    Birmingham, eng B15 3AU

Hours

Wednesday:
10:00 AM - 10:00 AM
Thursday:
10:00 AM - 10:00 AM
Friday:
10:00 AM - 10:00 AM
Saturday:
10:00 AM - 10:00 AM
Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 7:00 PM

Chamber Rating

5.0 - (11 reviews)
11
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0
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Read Our 11 Reviews

Chamber Rating

5.0 - (11 reviews)
11
0
0
0
0
  • Danielle

    Fantastic customer service!
    Jan 1st, 2022

  • Dental Rosie


    Feb 10th, 2021

  • Annelies Allcock

    I love their online store! Great customer service and quality products.
    Oct 1st, 2020

  • Christopher Davis

    Not been to the store but ordered 24 glasses online. They were delivered promptly in good, plastic-free packaging all in-tact. Will certainly think of them next time I want to buy homeware. The range online is great
    May 10th, 2020

  • Will Johnson

    Ordered 2 lights for about 290 pound. I received them all well and good had to pay 6 pound for postage which wasnt a great start but oh well. The lights came and were a lot smaller that I was expecting and didnt fit the room that I was planning to put them in. Found alternatives elsewhere and decided to refund the Kin lamps. Asked customer service and they said it would not be possible they can only offer in store credit and if the boxes were opened they cannot even offer that. I pleaded with them notifying them that I had to open the boxes to see the product. Eventually they replied that they would accept the cash refund if I returned them. I had to pay another 20 pounds for postage tracked and insured as they asked. But when they received the items they claimed that they would not be able to resell the lamps as the cardboard was opened. And I would be charged 25 percent of the total value because of this. Effectively they charged me 71 pounds for a bit of cardboard? The cardboard was not ripped or anything it was just opened as intended then returned as it came. Im not sure how they expect to run an online store without anticipating any returns. Quite frankly it is the worst customer service I have ever experienced and felt I was treated like a strange inconvenience in a very normal scenario. Would not recommend buying online unless you are absolutely sure and have seen in person.
    Aug 13th, 2021

Read Our 11 Reviews

About
KIN - Furniture & Lifestyle Store

KIN - Furniture & Lifestyle Store is located at 15 Greenfield Cres in Birmingham, England B15 3AU. KIN - Furniture & Lifestyle Store can be contacted via phone at for pricing, hours and directions.

Contact Info

    Questions & Answers

    Q Where is KIN - Furniture & Lifestyle Store located?

    A KIN - Furniture & Lifestyle Store is located at 15 Greenfield Cres, Birmingham, eng B15 3AU


    Q What is the internet address for KIN - Furniture & Lifestyle Store?

    A The website (URL) for KIN - Furniture & Lifestyle Store is: https://www.kinhome.co/


    Q What days are KIN - Furniture & Lifestyle Store open?

    A KIN - Furniture & Lifestyle Store is open:
    Wednesday: 10:00 AM - 10:00 AM
    Thursday: 10:00 AM - 10:00 AM
    Friday: 10:00 AM - 10:00 AM
    Saturday: 10:00 AM - 10:00 AM
    Sunday: Closed
    Monday: Closed
    Tuesday: 10:00 AM - 7:00 PM


    Q How is KIN - Furniture & Lifestyle Store rated?

    A KIN - Furniture & Lifestyle Store has a 5.0 Star Rating from 11 reviewers.

    Hours

    Wednesday:
    10:00 AM - 10:00 AM
    Thursday:
    10:00 AM - 10:00 AM
    Friday:
    10:00 AM - 10:00 AM
    Saturday:
    10:00 AM - 10:00 AM
    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    10:00 AM - 7:00 PM

    Ratings and Reviews
    KIN - Furniture & Lifestyle Store

    Overall Rating

    Overall Rating
    ( 11 Reviews )
    11
    0
    0
    0
    0
    Write a Review

    Danielle on Google

    image Fantastic customer service!


    Dental Rosie on Google

    image


    Annelies Allcock on Google

    image I love their online store! Great customer service and quality products.


    Christopher Davis on Google

    image Not been to the store but ordered 24 glasses online. They were delivered promptly in good, plastic-free packaging all in-tact. Will certainly think of them next time I want to buy homeware. The range online is great


    Will Johnson on Google

    image Ordered 2 lights for about 290 pound. I received them all well and good had to pay 6 pound for postage which wasnt a great start but oh well.
    The lights came and were a lot smaller that I was expecting and didnt fit the room that I was planning to put them in.
    Found alternatives elsewhere and decided to refund the Kin lamps.
    Asked customer service and they said it would not be possible they can only offer in store credit and if the boxes were opened they cannot even offer that. I pleaded with them notifying them that I had to open the boxes to see the product.
    Eventually they replied that they would accept the cash refund if I returned them. I had to pay another 20 pounds for postage tracked and insured as they asked.
    But when they received the items they claimed that they would not be able to resell the lamps as the cardboard was opened. And I would be charged 25 percent of the total value because of this.
    Effectively they charged me 71 pounds for a bit of cardboard? The cardboard was not ripped or anything it was just opened as intended then returned as it came.
    Im not sure how they expect to run an online store without anticipating any returns.
    Quite frankly it is the worst customer service I have ever experienced and felt I was treated like a strange inconvenience in a very normal scenario.
    Would not recommend buying online unless you are absolutely sure and have seen in person.


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    Overall Rating

    Overall Rating
    ( 11 Reviews )
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