Heartlands Memorials Ltd

Appalling service. My friend contacts this company to get a memorial for my late uncle and she gave an outline for the wording to get a price. We agreed the price but just wanted to change the wording. We tried for nearly a year to get Terry to confirm the correct wording before we paid and despite numerous emails phone calls he couldn't manage it. He and they made an upsetting situation even worse.
Jan 1st, 2023

No fancy brochures, website or sales talk, just plane straightforward and honest workmanship, and very professional and courteous throughout my order. They dealt with the council and paid all the costs the council insisted on. They insisted that I check the wording before the headstone was cut, to avoid any mistakes. We are really impressed with the headstone, which was installed within the agreed timescale. Terry and Kevin provided the right level of support and guidance, explaining their charges and those of the council (who are paid a lot of money for doing nothing. Hiighly recommend.
Nov 1st, 2022

Positive: Professionalism, Quality, Responsiveness, Value
Apr 12th, 2021

Dec 22nd, 2020

Positive: Professionalism, Quality, Responsiveness, Value
Dec 18th, 2020