Abstrakt Services Ltd

No problems and very helpful
Feb 25th, 2023

I was looking for a SEDEX certified fulfilment company to carry out my ECOM orders and have found the services provided by Abstrakt to be professional, polite and efficient. The customer service team are very prompt and pleasant.
Feb 19th, 2023

Jul 17th, 2022

Jun 28th, 2022

(Translated by Google) For 4 years I have been driving for a week in England and this company and their employees break all records of rudeness and contempt for a non-English driver. The first time went smoothly, the square was busy, I went to report, I heard "this will leave, then enter his place" The second time the square was free, I drove in and opened the door of the trailer. Some manager came and asked if I had checked in. I replied that no, but I have 1 pallet and I need a trolley. He replied that I had to leave first, come to check in, then they would discharge me. It did not help to say that I am here for the second time and that I only have 1 palette. I did as ordered, but then it turned out that he didn't have time for me now and that I had to wait in the cabin. After 2 hours, they let me discharge. Then it was efficient for the 3rd time. Once even a Pole was in a wheelchair, we talked a bit. Today, however, I checked in with a black woman in a wheelchair and when the space became available, I started to step back. An English wheelchair driver came to me and told me to leave because he did not tell me to enter. I explain to him in my broken English that the black lady let me and that she is ok. He only heard "no! Outside!" He almost screamed. After unloading 1 pallet, max 10 minutes Instead of going to get the papers, he told me to pull back because he could not load the second truck, although before I drove in, there was another one in this place. I did what he told me not to discuss. I went to get my papers and threw myself into the truck. In the meantime, he was already showing me that out! I have picked the next address in navi and I want to go at that time there was a wuzek in front of me and I didn't see him exactly so I waited for a moment literally 20 seconds and he left and he was shouting out! Out! He pointed his finger at the gate. I don't know English so much, but I wanted to explain to him that he was standing by my bonnet a moment ago and I couldn't go. Therefore, avoid these companies because English racists work there !!! (Original) Od 4 lat jed ck tydzien na anglie i ta firma oraz ich pracownicy pobijaja wszelkie rekordy chamstwa, pogardy dla kierowcy nie bdcego anglikiem. Pierwszy raz poszo sprawnie, plac by zajety, poszedem sie zgosi, uslyszalem "ten wyjedzie to wjed na jego miejsce" Drugi raz plac byl wolny wjechalem otwarlem drzwi od naczepy. Przyszedl jakis kierownik i zapyta czy sie zameldowalem. Odpowiedzialem ze nie ale mam 1 palete i potrzebuje wzek. On odpowiedzial ze najpierw musze wyjecha, przyj sie zameldowac potem mnie rozaduj. Nie pomoglo mowienie e jestem tu drugi raz i ze mam tylko 1 palete. Zrobilem jak kazal ale wtedy okazalo nie ze on nie ma dla mnie teraz czasu i ze mam poczeka w kabinie. Po 2h pozwolili mi sie rozadowa. Potem bylo 3 raz sprawnie. Raz nawet polak byl na wzku to troche pogadalimy. Dzis natomiast zameldowaem sie u murzynki na wzku i gdy sie zwolnio miejsce zaczem cofa. Przyszedl do mnie anglik wzkowy i kazal wyjecha bo on mi nie kaza wjecha. Tumacz mu moim amanym angielskim ze ta pani czarna pozwolila mi i ze jest ok. On niego uslyszalem tylko "no! Outside! " prawie krzycza. Po rozladowaniu 1 palety max 10 min Zamiast i po papiery kazal mi wycofac do tyu bo on nie moe ladowac drugiej ciarwki mimo ze zanim ja wjechalem to stala na tym miejscu inna. Zrobilem co kazal nie dyskutowalem. Poszedlem po papiery i wrzuciem sie do ciarwki. W miedzy czasie juz mi pokazywal e out! Wbilem jeszcze w navi nastepny adres i chce jecha w tym czasie sta przede mn wuzkiem i nie widzialem go dokladnie wic czekalem chwile doslownie 20 s a on odjechal i juz krzyczal out! Out! Pokazywal palcem na brame. Nie znam tak angielskiego ale chcialem mu wytlumaczyc ze przed chwil stal przy mojej masce i nie moglem jecha. Dlatego omijajcie te firme bo pracuja tam anglicy rasici!!!
Nov 23rd, 2022