ROLLASON WOOD HOTEL

Nice clean hotel rooms, only 1 slight issue I had was the banging hallway doors, if they can put some sort of mechanism that keeps them from banging it would be perfect. Big thank you to patricia the housekeeping lady she is a gem and a diamond lovely women who has a big heart see you again soon patricia love from FAYSAL.
Apr 25th, 2023

Had a stopover in Birmingham chose this place for location and breakfast had an early start. Room was very small but clean but was ok hadn't booked a palace just really disappointed in the unattended self service basic cereal and toast breakfast ran out of bowls for cereal. Just wish when a breakfast is offered it is made clear it's just cereal.
Apr 14th, 2023

Apr 6th, 2023

On Paddy's Day, there was a celebration downstairs where one of the guests obstructed one of the bar patrons vehicle. In the middle of the night, the the hotel owner (I assume) or whoever who had an master access card, started knocking on the hotel room doors, screaming "Housekeeping". As I was asleep, I woke up when I heard her knocking on my door, and I didnt really know what was going on and she proceeded to open my room door with her card, and asked me if I drove a white truck. I said No. And she went on to ask if I had drove here, and I said no again. (I mentioned this when they asked during check-in if I had a vehicle) and she went on to explain that there was a white truck obstructing the cars downstairs. And I said NO again, angry at being harassed in the middle of the night. I realised the door couldnt be locked from the inside, and it was mentioned by a traveller too. I couldnt sleep the rest of the night because I wasnt sure if there was anyone else who was going to barge in. The "free" wifi wasnt working, and there was no breakfast included, unlike what was stated in the booking. I got the first floor which subjected me to the noise downstairs and the awfully creaky floorboards upstairs. Despite the room and shared bath being clean, the whole experience was a nightmare. Safety: The room doors cannot be locked from the inside.
Apr 3rd, 2023

Mar 26th, 2023