Flowers at Moor Street
Hours
Chamber Rating
-
JER
Rebecca did the wedding flowers for my sister yesterday and they were absolutely amazing. I cannot praise her and the team enough, she was so helpul right from the start , always polite and lovely , nothing was too much trouble. When we rang last minute for some extra button holes the staff sorted it straight away and it was no problem .All of the flowers were of the highest quality and the bouquet she did for our Mum (pictured) was just stunning. I would totally recommend Rebecca for wedding flowers and any other floristry she really goes the extra mile to make everything perfect. Thank you to her and the team for making the day extra special.
Jun 4th, 2022 -
Zoe
I had my wedding flowers from flowers at moor street. To begin with Rebecca was really helpful. The closer to my wedding the less helpful Rebecca was, a couple of weeks before the wedding when I finally managed to get hold of her she changed all the flowers we had agreed on for my wedding due to them not been in season. I then paid for samples of different sizes for the middle of my tables so I knew the sizes of what I would have on the day. On the day the small jars which I paid just shy of 10 each came much smaller than those that had been sent out to me. Rebecca also forgot to do 17 jars that Id paid 170 for, so she took flowers out of other jars and spread them around. The small jars then ended up substantially smaller than those from the sample. Most of them ended up a rose and one bit of greenery for 10! My husbands button hole was also completely different to what we discussed. It fell apart very early in the day and he ended up taking it off. After the wedding I sent an email and spoke to one of her staff about some sort of refund and nobody has got back to me. On top of that I also asked for more pink roses than white and my bouquet along with the bridesmaids was mostly white. Overall very disappointed and would definitely not recommend for wedding flowers. Update: My text Then thats fine, Id prefer a few more pink roses so like approximately 2/3rds pink to 1/3rd white. which you responded ok no problem So if they were 50:50 white and pink that was in correct. I definitely did not think that they were too big, I was worried they were too small which is why I ordered the extra ones. When I asked why the sample size was much bigger you replied florists error. Which is just false advertising. On the day you split out to create 34 from 17 which is why they ended up really small. I paid 340 for the 34 small jars which was actually 17 jars halved so 170 worth of flowers halved and you gave me a 68 refund. Which doesnt really cover what I didnt receive.
Jul 26th, 2022 -
Kelly Kemp
May 21st, 2022 -
Rachael D
Edited Review- Ordered the flowers over the phone to be delivered at a restaurant for 3pm for a suprise to my Mother. Unfortunately the flowers did not turn up on time after a 2 hour wait hence my initial review. However we finally recieved a call to say the courier was stuck in traffic! Due to a lack of communication the surprise was out the bag, we were about to leave the restaurant because celebrations were over and feeling stressed from the whole experience. On a positive note the courier was very friendly and apologetic for being late. He had a great sense of humour and made us all laugh at the end. The Flowers were ok.
May 11th, 2022 -
Tiago Figueira
Great flowers and great location. I went today to buy some flowers for my girlfriend and services was awesome.
Apr 16th, 2022
Contact Info
- (121) 679-2282
Questions & Answers
Q What is the phone number for Flowers at Moor Street?
A The phone number for Flowers at Moor Street is: (121) 679-2282.
Q Where is Flowers at Moor Street located?
A Flowers at Moor Street is located at Moor Street Station, Birmingham, eng B4 7UL
Q What is the internet address for Flowers at Moor Street?
A The website (URL) for Flowers at Moor Street is: http://www.flowersatmoorstreet.co.uk/
Q What days are Flowers at Moor Street open?
A Flowers at Moor Street is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Q How is Flowers at Moor Street rated?
A Flowers at Moor Street has a 4.6 Star Rating from 57 reviewers.
Hours
Ratings and Reviews
Flowers at Moor Street
Overall Rating
Overall Rating
( 57 Reviews )JER on Google
Rebecca did the wedding flowers for my sister yesterday and they were absolutely amazing. I cannot praise her and the team enough, she was so helpul right from the start , always polite and lovely , nothing was too much trouble. When we rang last minute for some extra button holes the staff sorted it straight away and it was no problem .All of the flowers were of the highest quality and the bouquet she did for our Mum (pictured) was just stunning. I would totally recommend Rebecca for wedding flowers and any other floristry she really goes the extra mile to make everything perfect. Thank you to her and the team for making the day extra special.
Zoe on Google
I had my wedding flowers from flowers at moor street. To begin with Rebecca was really helpful. The closer to my wedding the less helpful Rebecca was, a couple of weeks before the wedding when I finally managed to get hold of her she changed all the flowers we had agreed on for my wedding due to them not been in season. I then paid for samples of different sizes for the middle of my tables so I knew the sizes of what I would have on the day.
On the day the small jars which I paid just shy of 10 each came much smaller than those that had been sent out to me. Rebecca also forgot to do 17 jars that Id paid 170 for, so she took flowers out of other jars and spread them around. The small jars then ended up substantially smaller than those from the sample. Most of them ended up a rose and one bit of greenery for 10!
My husbands button hole was also completely different to what we discussed. It fell apart very early in the day and he ended up taking it off.
After the wedding I sent an email and spoke to one of her staff about some sort of refund and nobody has got back to me.
On top of that I also asked for more pink roses than white and my bouquet along with the bridesmaids was mostly white.
Overall very disappointed and would definitely not recommend for wedding flowers.
Update:
My text Then thats fine, Id prefer a few more pink roses so like approximately 2/3rds pink to 1/3rd white. which you responded ok no problem
So if they were 50:50 white and pink that was in correct.
I definitely did not think that they were too big, I was worried they were too small which is why I ordered the extra ones.
When I asked why the sample size was much bigger you replied florists error. Which is just false advertising.
On the day you split out to create 34 from 17 which is why they ended up really small. I paid 340 for the 34 small jars which was actually 17 jars halved so 170 worth of flowers halved and you gave me a 68 refund. Which doesnt really cover what I didnt receive.
Kelly Kemp on Google
Rachael D on Google
Edited Review- Ordered the flowers over the phone to be delivered at a restaurant for 3pm for a suprise to my Mother. Unfortunately the flowers did not turn up on time after a 2 hour wait hence my initial review. However we finally recieved a call to say the courier was stuck in traffic! Due to a lack of communication the surprise was out the bag, we were about to leave the restaurant because celebrations were over and feeling stressed from the whole experience. On a positive note the courier was very friendly and apologetic for being late. He had a great sense of humour and made us all laugh at the end. The Flowers were ok.
Tiago Figueira on Google
Great flowers and great location. I went today to buy some flowers for my girlfriend and services was awesome.