The Ticket Factory
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"National Exhibition Center, Halls, Perimeter Rd
Birmingham, eng B40 1NT - (844) 338-8000
Hours
Chamber Rating
-
Jessica Lewis
Dont bother getting ticket protection they find every excuse not to pay out will be avoiding in future! Couldnt make the concert due to extreme weather and advisory not to travel and they still wont pay because it wasnt a red weather warning
Mar 28th, 2023 -
Serenah Raisbeck
Thank you to Yasmin from the Birmingham branch. Great customer service and managed to get us tickets to the Hot Wheels glow party!
Mar 18th, 2023 -
Elizabeth Bottomley
Waited 5.5 hours in a queue, kicked out of queue when I got to front and put at the back of the queue. Its almost like the queue was a waste of time cant complain without waiting in a queue apparently
Dec 1st, 2022 -
Louise Bloomer
Well I'm going to post a positive review as I've managed to buy tickets for Peter Kay by 10.15 today! Signing up for their Superfan Club is definitely worth the 40 fee. Members were let into the website gradually so the website didn't crash and purchase of tickets was seamless. Well done Ticket Factory. I didn't expect to get tickets at all for such a popular event and I expected the web to crash. You've made my Xmas.
Nov 29th, 2022 -
Helen Murray
On hold to disabled ticket line for over a hour to be cut off. No other way to purchase disabled tickets other than calling. Absolutely disgusting how is this us being treated the same ?
Nov 28th, 2022
Contact Info
- (844) 338-8000
Questions & Answers
Q What is the phone number for The Ticket Factory?
A The phone number for The Ticket Factory is: (844) 338-8000.
Q Where is The Ticket Factory located?
A The Ticket Factory is located at "National Exhibition Center, Halls, Perimeter Rd, Birmingham, eng B40 1NT
Q What is the internet address for The Ticket Factory?
A The website (URL) for The Ticket Factory is: https://www.theticketfactory.com/
Q What days are The Ticket Factory open?
A The Ticket Factory is open:
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 9:00 AM - 9:00 AM
Q How is The Ticket Factory rated?
A The Ticket Factory has a 2.0 Star Rating from 54 reviewers.
Hours
Ratings and Reviews
The Ticket Factory
Overall Rating
Overall Rating
( 54 Reviews )Jessica Lewis on Google
Dont bother getting ticket protection they find every excuse not to pay out will be avoiding in future!
Couldnt make the concert due to extreme weather and advisory not to travel and they still wont pay because it wasnt a red weather warning
Serenah Raisbeck on Google
Thank you to Yasmin from the Birmingham branch. Great customer service and managed to get us tickets to the Hot Wheels glow party!
Elizabeth Bottomley on Google
Waited 5.5 hours in a queue, kicked out of queue when I got to front and put at the back of the queue. Its almost like the queue was a waste of time cant complain without waiting in a queue apparently
Louise Bloomer on Google
Well I'm going to post a positive review as I've managed to buy tickets for Peter Kay by 10.15 today! Signing up for their Superfan Club is definitely worth the 40 fee. Members were let into the website gradually so the website didn't crash and purchase of tickets was seamless. Well done Ticket Factory. I didn't expect to get tickets at all for such a popular event and I expected the web to crash. You've made my Xmas.
Helen Murray on Google
On hold to disabled ticket line for over a hour to be cut off.
No other way to purchase disabled tickets other than calling.
Absolutely disgusting how is this us being treated the same ?