Argos Castle Vale in Sainsbury's
Hours
Chamber Rating
-
Khashayar Abbasbashi
The staff are very rude. They are not friendly. In my opinion, at least a class should be held for them on how to help the customer and also how to deal with them. If you check the comments above, you will see that no customer is satisfied with the staff's treatment. Next to this store, there are other stores where you can buy the same items at the same price, and it is Argos that makes your customers lose themselves.
Mar 27th, 2023 -
Philip Nichols
Good stuff n staff are on the ball.
Feb 18th, 2023 -
Apirin Adil
Why the Argos return always has to be such a hassle. Returned the item unopened/original condition so the staff still rips it open to inspect each component anyway? Customers have the right to return any unwanted item for any reason, don't let them make you feel guilty about return.
Jan 17th, 2023 -
whitty
you cannot get anyone to answer the phone! should be different phone numbers for each different Argos not there national phone number
Dec 20th, 2022 -
Tahir Ahmed
Dear Argos Customer Service, I am writing to complain about the unacceptable service I received at the Argos store in Castle Vale on 21/12/2022. I went to the store to return a sandwich maker that I had purchased but had never used. Despite presenting my receipt and explaining that the item was in the same condition as when I bought it, the staff at the store refused to refund me and told me that I had to take it back to the branch where I purchased it. When I asked to speak to the manager, he was rude and dismissive of my concerns. He refused to even look at the item and told me that he could not override the decision of his staff. He also stated that he did not have any more time to spend addressing my issue. I was extremely disappointed and frustrated by the poor customer service that I received at this Argos store. The staff were rude and had no manners when dealing with me, and the manager was unprofessional and unwilling to help resolve the issue. I am requesting a full refund for the sandwich maker and an apology for the unacceptable treatment that I received at the store. I hope to receive a prompt and satisfactory resolution to this matter.
Dec 6th, 2022
Contact Info
- (345) 266-1693
Questions & Answers
Q What is the phone number for Argos Castle Vale in Sainsbury's?
A The phone number for Argos Castle Vale in Sainsbury's is: (345) 266-1693.
Q Where is Argos Castle Vale in Sainsbury's located?
A Argos Castle Vale in Sainsbury's is located at Chester Rd, Birmingham, eng B35 6HB
Q What is the internet address for Argos Castle Vale in Sainsbury's?
A The website (URL) for Argos Castle Vale in Sainsbury's is: https://www.argos.co.uk/stores/Castle-Vale
Q What days are Argos Castle Vale in Sainsbury's open?
A Argos Castle Vale in Sainsbury's is open:
Saturday: 8:30 AM - 8:30 AM
Sunday: 10:30 AM - 10:30 AM
Monday: 8:30 AM - 10:00 PM
Tuesday: 8:30 AM - 10:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Q How is Argos Castle Vale in Sainsbury's rated?
A Argos Castle Vale in Sainsbury's has a 3.5 Star Rating from 207 reviewers.
Hours
Ratings and Reviews
Argos Castle Vale in Sainsbury's
Overall Rating
Overall Rating
( 207 Reviews )Khashayar Abbasbashi on Google
The staff are very rude. They are not friendly. In my opinion, at least a class should be held for them on how to help the customer and also how to deal with them. If you check the comments above, you will see that no customer is satisfied with the staff's treatment. Next to this store, there are other stores where you can buy the same items at the same price, and it is Argos that makes your customers lose themselves.
Philip Nichols on Google
Good stuff n staff are on the ball.
Apirin Adil on Google
Why the Argos return always has to be such a hassle. Returned the item unopened/original condition so the staff still rips it open to inspect each component anyway? Customers have the right to return any unwanted item for any reason, don't let them make you feel guilty about return.
whitty on Google
you cannot get anyone to answer the phone! should be different phone numbers for each different Argos not there national phone number
Tahir Ahmed on Google
Dear Argos Customer Service,
I am writing to complain about the unacceptable service I received at the Argos store in Castle Vale on 21/12/2022. I went to the store to return a sandwich maker that I had purchased but had never used. Despite presenting my receipt and explaining that the item was in the same condition as when I bought it, the staff at the store refused to refund me and told me that I had to take it back to the branch where I purchased it.
When I asked to speak to the manager, he was rude and dismissive of my concerns. He refused to even look at the item and told me that he could not override the decision of his staff. He also stated that he did not have any more time to spend addressing my issue.
I was extremely disappointed and frustrated by the poor customer service that I received at this Argos store. The staff were rude and had no manners when dealing with me, and the manager was unprofessional and unwilling to help resolve the issue.
I am requesting a full refund for the sandwich maker and an apology for the unacceptable treatment that I received at the store. I hope to receive a prompt and satisfactory resolution to this matter.