The Dentist At Liberty Place

Friendly, professional, efficient and just a lovely dentist (Hannah).
Apr 24th, 2023

Disappointment and in pain sums up my current experience. Im fairly new to this dentist and to start off it all seemed great. Thencame ignorance. After my check up i decided i would call in later to make an appointment for a tooth extraction as i was suffering from painful sores. The dentist spoke to me and told me this would be my best option due to the length of my teeth. I asked for a copy of my xray to be sent which he agreed he will send over (which i never got). Then he passed me over to a receptionist to take my 90 deposit over the phone and booked in my date. On the day of my appointment the receptionist told me i had nothing booked in and couldnt basically be bothered to even consider i was telling the truth to investigate. Once i found proof of my payment and showed her she realised they messed up. She proceeds to explain a bunch of rubbish reasons as to what happened which i entertained, to come to the conclusion my money was taken for a treatment i had never had. She told me to email with proof of what had happened which i did there and then and told me i would receive a refund. 3 weeks later no response so i followed up with an email expressing my concern. I was told the manager was on annual leave and is back 2 days later. Another week later no response so i followed up with another email. No response and another week has gone by. So they have held my money for a treatment i have never had for 5 weeks with no sign of refund and i am still in pain with new sores due to lack of treatment!
Apr 8th, 2023

This was my first experience of a fully private practice and although I was hesitant when I saw the price of my treatment plan, it has been a truly transformative experience. My dentist Colin and his team have both literally and metaphorically held my hand through my treatment, which has in turn led me to overcome a life long fear of the dentist. I would recommend Colin in a heartbeat, he is the best dentist anyone could wish for! He took the unknown out of the experience by sharing his knowledge and demonstrated impressive patience with a particularly challenging patient (me)! The practice in general is very accommodating for nervous patients and every part of my treatment has felt like gold standard care.
Feb 12th, 2023

Feb 9th, 2023

I've been going to this dentist since 2021, in which I had Invisalign done. It is the best money I have ever spent! No other dental practice compares to the amazing Dentist at Liberty Place. Colin and his team are highly professional and are so welcoming and friendly. This dentist will remain my dentist for life now. I cannot recommend them enough!! Fantastic service!!
Dec 29th, 2022