Direct Line House
Hours
Chamber Rating
-
paul wilkinson
NOT NOT UESE THIS COMPANY THEY TELL LIES AND IT TAKE 30/40 MINS TO GET TROUGH ON CLA8ME PHONE LINE
Aug 16th, 2022 -
Because Ye
Nice person but pointless waited 15 minutes then the person took all details then said couldnt change plate so sent me to someone else and was on wait for 20 minutes again so gave up
Jul 14th, 2021 -
Jake Garner
I've been with direct line 2 years now and have always been pretty decent on price. However as of recent I'm losing my patience with the company. After my insurance getting cancelled (leaving me driving for around 2 weeks with no knowledge of this) just for them to have to reinstate due to their own error. Leaving me to spend over an hour of my day trying to resolve their mess as they do not call customers so I had to do the chasing. For me to get cut off at random points and then have to repeat the process again. I have then called today to discuss my renewal with them to have to wait 30+ minutes for somebody to answer to then get into a 3 minute conversation and I get cut off once again. I would stay clear of this company as they seem to employ people of inadequate capabilities.
Jun 16th, 2021 -
Ali Dorry
Ive been with direct line customer for many years and never claimed for anything, now I have lost my brand new phone they dont want to know because I cant find my receipt although I have provided them with everything else . They even charged me excess fee.
Jan 18th, 2021 -
Muhammad Amir
Dec 22nd, 2020
Contact Info
- (843) 837-0038
Questions & Answers
Q What is the phone number for Direct Line House?
A The phone number for Direct Line House is: (843) 837-0038.
Q Where is Direct Line House located?
A Direct Line House is located at , Birmingham, eng B3 2BH
Q What is the internet address for Direct Line House?
A The website (URL) for Direct Line House is: https://www.directline.com/
Q What days are Direct Line House open?
A Direct Line House is open:
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Q How is Direct Line House rated?
A Direct Line House has a 2.8 Star Rating from 21 reviewers.
Hours
Ratings and Reviews
Direct Line House
Overall Rating
Overall Rating
( 21 Reviews )paul wilkinson on Google
NOT NOT UESE THIS COMPANY THEY TELL LIES AND IT TAKE 30/40 MINS TO GET TROUGH ON CLA8ME PHONE LINE
Because Ye on Google
Nice person but pointless waited 15 minutes then the person took all details then said couldnt change plate so sent me to someone else and was on wait for 20 minutes again so gave up
Jake Garner on Google
I've been with direct line 2 years now and have always been pretty decent on price. However as of recent I'm losing my patience with the company.
After my insurance getting cancelled (leaving me driving for around 2 weeks with no knowledge of this) just for them to have to reinstate due to their own error. Leaving me to spend over an hour of my day trying to resolve their mess as they do not call customers so I had to do the chasing. For me to get cut off at random points and then have to repeat the process again.
I have then called today to discuss my renewal with them to have to wait 30+ minutes for somebody to answer to then get into a 3 minute conversation and I get cut off once again.
I would stay clear of this company as they seem to employ people of inadequate capabilities.
Ali Dorry on Google
Ive been with direct line customer for many years and never claimed for anything, now I have lost my brand new phone they dont want to know because I cant find my receipt although I have provided them with everything else . They even charged me excess fee.
Muhammad Amir on Google