Specs Direct Opticians - Contact Lens & Diabetic Screening Centre

Came here yesterday to get my eyes checked. was served by a young gentleman by the name of Areeb. one of the nicest guys ive ever met. very polite and fast service. highly recommended.
Apr 8th, 2023

Never deal with this place again! Very poor customer service! I was mislead with my appointment & was told that my glasses check up & contact lenses checkup will be done in one appointment but when i got there i was told to come back & pay for another check up for my contact lenses. Since then I have been trying to speak with the optician but what makese this place really bad is the people in reception who are very rude, have no manners, do not give out names of who you speak to on the phone
Apr 6th, 2023

Very professional and caring
Feb 23rd, 2023

The customer service from specs direct lozells is absolutely disgusting! The receptionist has no manners and speaks to customers in a very rude and disrespectful manner. Very disappointing that even though my partner knows the owner very well they treated me in this manner ( think about how they will treat you if they don't have no relation to you !) Avoid specs direct on lozells rd as the only thing they can provide you is disrespect and rudeness.
Jan 27th, 2022

Great staff lovely service
Jan 1st, 2022