Probuild360 Ltd

Probuild were absolutely amazing to work with. I always believe you should work with those that show pride and integrity in the work they do and Probuild demonstrate this in spades. They made a difficult project look easy and I was able to continue dedicating my time to family and work during the whole process. They took the hassle out of what could have been a very stressful time. Despite the fact that there were major price increases in raw materials during the build, Bahram did not increase the quote he originally gave me. He committed to the build even when he knew his margins would be squeezed. A concern with the roof design was dealt with at Probuild's own cost as they would not allow for any compromise in the structural integrity of the build. The Probuild design team are amazing and did a wonderful job. Wes and Matt and their respective external and internal teams are brilliant. I could get hold of them whenever I needed and felt that I was fully supported. Thank you to the whole team. Thank you to Bahram and Tehmi for supporting us throughout.
Mar 17th, 2023

Disrespectful of neighbours and local area and community. Rubbish dumped everywhere, blocking in cars, illegally parking in private driveways despite being told not to officially. If you want your neighbours to like you, don't bother hiring this company. From reading other reviews, this is standard behaviour for this company and their employees. Edit post company response: I know for a fact from one of your workers that an email was sent detailing that unless they explicitly received permissions from property owners to park in their private parking spaces that it wasn't allowed, and the next day two of your workers, including the one who had divulged the above email details, were parked in my space and another neighbours spacing. We have made complaints to local authorities regarding this ongoing issue which has been happening since summer of 2022, as no notice of building work was posted to the rear of the property which is the affected area that encompasses 3 streets. I know other neighbours have had similar issues and words with workers, only to be met with eye rolls and being ignored for trying to have access their own vehicle spaces, or to be able to leave for doctor appts etc. As many as 8 vehicles will block in three streets worth of cars, which is against the law as roads must be kept clear for emergency vehicle access at all times. Litter has entered our private parking area as well as our garden, and due to the unkempt nature of the skip litter has spread across the whole road as well as neighbours' property. From reading our responses, I expected a snideing response shifting the blame onto the reviewer, seems like the attitude problem runs from top to bottom.
Feb 14th, 2023

Asked for a quote, spent 20 minutes on the phone, said they would get back to me with a quote but never did. Absolute waste of time, never ask them for a quote as you won't get one, unless you continously chase them. Perhaps that is their tactic, see how desperate you are so they can rip you off and overcharge you.
Jan 9th, 2023

We were looking for a competent builder to undertake renovations at our home that was in need of modernisation. We didnt know where to start but kept seeing the Probuild360 signs and vans everywhere we turned. The company looked professional and then a friend also recommended their services as she had had some work done and had a great experience. Her extension and new kitchen looks amazing so we called for someone to come and help us with our work. The main thing that came across right away was the total service Probuild could provide including co- ordination of all aspects of the work and the help with designing the kitchen and bathrooms and all the lovely finishes- we couldnt have done it without all the help and care that the whole team provided. The work agreed was clearly documented and we really felt very reassured that the costs were fixed unless we asked for more things along the way, which of course we did! The actual work was delivered to the highest standard and exceeded our expectations. We couldnt be more grateful to all the guys and girls at Probuild360, you have changed the way we live, and we are so happy with the end result. We highly recommend Probuild360 and wish you all the best.
Feb 9th, 2023

We had the misfortune of being referred to this firm by our architect in the summer of 2021. They committed to renovating our house in 8 weeks. 40 weeks later we threw them out so we could actually move in and there is still things that need either fixing, completing or repairing and they are now non responsive. Our newly installed shower (by them) leaked through into our kitchen and they never responded to our urgent call for help. Over 70% of the windows they installed were defective. An outside sewer drain was created but they failed to cap it. Gutters were left unfinished. After our meticulous planning , the utility room was deliver and installed but was the wrong colour of cabinetry and not the design we agreed - and on and on and on. The company undertook a significant electrical upgrade of our house but we had lights that did not work, unconnected cables, loose live wires. We have asked numerous times for the electrical certificate and they refuse to send it to us. Their workmen destroyed our front gate but they never admitted responsibility. They never made good the front of our house and garden, even though they are contracted to do so. They treated us and our house and limited possessions with a total lack of respect, using our kitchen equipment that had been secreted away and breaking our fridge and microwave. The owner has never had the courtesy to respond directly to us when we have raised any of our issues in the last 2 years. In fact most of these glowing reviews here and on other sites, especially their own website, seem too good to be true and suggest they are most likely not written by actual customers. We cannot believe (and we also know for a fact) that we are the only client who has been so badly treated. But you can pay to suppress bad reviews! So, please never use this firm. They are unethical, disrespectful and their workmanship is poor.
Jan 12th, 2023