Nando's Birmingham - Broad Street

Shocking service, we told them we're aiming to leave quite soon as we booked to go to the cinema. They said it'll be fine and we'd make it on time.... I could see 8 tables free and I was told by the entrance staff that she was not ready to seat people at the table so we waited.... I saw other customers order their food alot later at the counter whilst we ordered on the app. They got their food first I asked how long will our food take, i was told it'll be 4 mins after waiting 15 mins and over 35 mins in total they offered us a pathetic excuse of an apology and a takeaway box. Will not be returning here again. Food portions were small, dry and hardly any sauce funny part was they didnt have any perinaise. Come on! What Nandos doesn't have perinaise? Very Disappointing.
Apr 28th, 2023

Arrived 22.40pm they close at 23.00. The store was extremely busy but after explaining we had a long drive home after a concert, they allowed us to order and were amazing. Thank you to the guy on the door and the manager. We really appreciate your hospitality and kindness. Can honestly say Ive never ever witnessed a grumpy member of staff at any Nandos Ive visited, in fact theyve all bent over backwards in any situation! Thank you Nandos Birmingham and the many other Nandos Ive frequented over the years!!
Apr 27th, 2023

Food : 2/5 | Service : 3/5 | Atmosphere : 2/5 More
Apr 26th, 2023

The best staff amazing food i cant leave a better Review
Apr 23rd, 2023

we went into nandos broadway this evening to break our fast, the staff were friendly and helpful but in particular the manager, Mumin. he was very accommodating, dealt with our requests and displayed a positive, friendly and professional attitude! he really made this trip great for us! he is clearly fantastic at his role and the store is lucky to have him as their manager
Apr 18th, 2023