Big Green Coach Ltd

First time user of Big Green and a superb experience, the best coach trip that I have ever been on! All down to Paul Orrel and Wayne the second driver who were professional, friendly and brilliant drivers. The coach was immaculate and I would use again and recommend very highly. Thank You.
Apr 24th, 2023

Brilliant coach service! (from my experience that is). Used it for Coldplay at Wembley on Friday 12th August. I was a bit skeptical at first when using them because of all the bad reviews but I have no clue how anyone could rate this less than 4 stars?!? Though looking through some other reviews people have very stressful times Our coach was excellently clean and spacious with a toilet and sink on top (but don't fall into the same mistake as me and accidentally drink it because it wasn't labeled as it looked like a water drinking fountain! But the driver did tell me after I drank a little that it was in fact hand wash...). Coach arrived almost on time, got there before the doors opened. Wish it could've arrived a bit earlier but due to traffic around wembley the journey took around 3 hours. Much more easy than staying the night in London paying stupid hotel prices and using the really overcrowded tubes and trains. In the end we got to sleep in our own beds. So, from my experience, it's a 5 star service and I might use it again for future concerts.
Mar 23rd, 2023

Very quick in replying and processing my refund. Great service all round and would be happy to use them again for future events.
Feb 26th, 2023

Ridiculously hard to contact , 4 emails , no reply , waste of time having a phone number Avoid
Feb 17th, 2023

If I could give it a zero, I would. Avoid this company. Booked a coach which didn't turn up on time to get us to an event. Ended up getting a train there with the intention of getting the coach back. Pickup point was vague to say the least. No postcode or road on ticket. Tried phoning the company but the phone lines were closed. Ended up making alternative arrangements. Ticket price extortionate. They were cashing in on train strikes. Customer service is terrible.AVOID AVOID AVOID! They take your money and after that they don't care.
Dec 2nd, 2022