Halifax

Service was okay. Could be much better though. The lady I asked for help was quite rude and rushing but in the end we got what we needed.
Mar 22nd, 2023

Refused to unblock my business account even with driving license and bank card. Bunch of amateurs.
Feb 17th, 2023

Rude aggressive staff not helpful treat you like you have no value unprofessional including cashiers One of staff acts like his night club door man
Feb 2nd, 2023

I was treated like criminal by staff cashier especially with purple hair was rude to my husband one staff customer service ready to attack my partner when issue was being ignored
Jan 14th, 2023

Terrible. I was a victim of fraud and they didn't even have a fraud team in the branch. it was all online and over the phone and the 1st time I went into the branch, he kept cutting me off, starting the process again. The wait time was '40 minutes,' but I spent a good 1hr waiting. The workers did nothing, but watch me take the phone call and speak to the fraud team. The fraud team themselves were horrendous. I'm young, so I assume they took advantage of my age, but they kept implying that I wasn't telling the whole truth, even though I was. Took ages to sort it out, just to be told I won't be reimbursed at all. (upon my 2nd time entering the branch). The guy speaking to me was very unprofessional and talked down on me, and even though I didn't lose 'much'. he still refused to reimburse as he didn't understand how the fraud occurred (despite it being his job??) Avoid at all costs. The branch is fine, I guess but not Halifax as a whole
Jan 16th, 2023