Meyer Group Limited
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Wirral International Business Park, Riverview Rd
Birkenhead, eng CH62 3RH - (151) 482-8180
Hours
Chamber Rating
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J C
Placed an order for a modified part for my prestige pressure cooker on 15/12/22. Order arrived without fitting instructions, due to it being a critical part and being a pressure cooker I requested fitting instructions for safety reasons, as it is possible to fit it two ways. this arrived by email on 29/12/22. On trying to fit the new part it stated in the instructions that the new "hold-down strip" should fit into two slots in the handle to regulate the pressure?, my handle is not fitted with any slots. I therefore did some research and found that this new part should be fitted to an updated handle replacement. Why the company didn't mention this when I ordered the new part I don't know. I resent a further email on 07/01/2023 requesting information regarding the updated handle, stating that my handle is NOT fitted with slots, so that the new part could fit safely, which would allow me to use my prestige pressure cooker safely. Unfortunately I have not received any confirmation of them receiving my email, or any reply to date. It leaves me with no confidence in this company, and the feeling that I've wasted not only my money, but also my time in sending emails. The only option I feel I have now is to cut my losses and buy a new pressure cooker, but it Will Not be a Prestige pressure cooker. Very sad service. Poor service equals poor reviews, I would not have given any stars if it were possible.
Jan 5th, 2023 -
Don Jill Moore
The Customer Service response to my warranty claim was very good. Replacement received within 48 houirs.
Nov 17th, 2022 -
power of
ONE OF THE WORST GOOGLE RATINGS I CAME ACROSS IN MY ENTIRE LIFE. WHAT ARE THE CUSTOMER SERVICE RESPONSIBLES DOING??? YOU SHOULD REALLY THINK ABOUT YOUR MANAGERS AND HOW BAD THEY LEAD THE CUSTOMER SERVICE. A 10 YEAR OLD CHILD COULD LEAD THE CUSTOMER SERVICE BETTER THAN THE RESPONSIBLES FOR IT.
Jul 13th, 2022 -
Andrzej Kowalewski
May 8th, 2022 -
Dave Aindow
I bought a 100 pound cookware set as a present for Christmas 2020 which was then sent back at the beginning of January 2021. It is now nearly 9 months later and I am still chasing a refund. Total and utter disgrace and I see they are repeat offenders judging by the rest of the comments posted here. They should be closed down. Gave 1 star as you have to do this in order to post, but they deserve zero
Mar 29th, 2022
Contact Info
- (151) 482-8180
Questions & Answers
Q What is the phone number for Meyer Group Limited?
A The phone number for Meyer Group Limited is: (151) 482-8180.
Q Where is Meyer Group Limited located?
A Meyer Group Limited is located at Wirral International Business Park, Riverview Rd, Birkenhead, eng CH62 3RH
Q What is the internet address for Meyer Group Limited?
A The website (URL) for Meyer Group Limited is: http://www.meyergroup.co.uk/
Q What days are Meyer Group Limited open?
A Meyer Group Limited is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is Meyer Group Limited rated?
A Meyer Group Limited has a 1.8 Star Rating from 43 reviewers.
Hours
Ratings and Reviews
Meyer Group Limited
Overall Rating
Overall Rating
( 43 Reviews )J C on Google
Placed an order for a modified part for my prestige pressure cooker on 15/12/22. Order arrived without fitting instructions, due to it being a critical part and being a pressure cooker I requested fitting instructions for safety reasons, as it is possible to fit it two ways. this arrived by email on 29/12/22.
On trying to fit the new part it stated in the instructions that the new "hold-down strip" should fit into two slots in the handle to regulate the
pressure?, my handle is not fitted with any slots. I therefore did some research and found that this new part should be fitted to an updated handle replacement. Why the company didn't mention this when I ordered the new part I don't know.
I resent a further email on 07/01/2023 requesting information regarding the updated handle, stating that my handle is NOT fitted with slots, so that the new part could fit safely, which would allow me to use my prestige pressure cooker safely. Unfortunately I have not received any confirmation of them receiving my email, or any reply to date.
It leaves me with no confidence in this company, and the feeling that I've wasted not only my money, but also my time in sending emails. The only option I feel I have now is to cut my losses and buy a new pressure cooker, but it Will Not be a Prestige pressure cooker. Very sad service.
Poor service equals poor reviews, I would not have given any stars if it were possible.
Don Jill Moore on Google
The Customer Service response to my warranty claim was very good. Replacement received within 48 houirs.
power of on Google
ONE OF THE WORST GOOGLE RATINGS I CAME ACROSS IN MY ENTIRE LIFE. WHAT ARE THE CUSTOMER SERVICE RESPONSIBLES DOING??? YOU SHOULD REALLY THINK ABOUT YOUR MANAGERS AND HOW BAD THEY LEAD THE CUSTOMER SERVICE. A 10 YEAR OLD CHILD COULD LEAD THE CUSTOMER SERVICE BETTER THAN THE RESPONSIBLES FOR IT.
Andrzej Kowalewski on Google
Dave Aindow on Google
I bought a 100 pound cookware set as a present for Christmas 2020 which was then sent back at the beginning of January 2021. It is now nearly 9 months later and I am still chasing a refund. Total and utter disgrace and I see they are repeat offenders judging by the rest of the comments posted here. They should be closed down. Gave 1 star as you have to do this in order to post, but they deserve zero