Heatherlands Pharmacy

I bought an item from Heatherlands yesterday which was quite pricey, but found that the pump didnt work very well. I went back today and the man that served me was so unhelpful and unwilling to budge to give me a new one, and told me that I would have to pay if I wanted a new one. I went back twice and still there was no help or offer of an exchange even for a paying customer. The customer service was terrible and there was no friendliness or warmth from the pharmacist. I will not be using this pharmacy again. Update- I would like to thank Eve from Heatherlands pharmacy for rectifying the situation and issuing an exchange for a new item and also an apology, too. It meant a lot, so Thankyou.
Feb 20th, 2023

Fantastic service, so quick, called ahead to see if they had all the items on my little boys script as my doctor normally sends the script to boots, but they didnt have all the items in two of their stores. 1 phone call to Heatherlands pharmacy a very short hold time to say we have everything in stock we will prepare if for you now. Had all of the items waiting for me which was amazing when I got there. Extremely professional and friendly, cant recommend enough. This is the only pharmacist we will be using as a family going forward.
Jun 20th, 2022

Great staff, always there to help you with any questions you may have, or if you are unsure about something they will advise you!
Feb 11th, 2022

Excellent service from this pharmacy all the staff are very helpful.
Dec 16th, 2020

Very helpful and friendly
Sep 7th, 2020