Rowlands Pharmacy Ellesmere Port

Given prescription from old chemist ,even though medication has changed told they did not have other items in stock to come back after 2 , so left it for few days and still no cream ,inhalers wrong , .and old address
Apr 18th, 2023

Constantly engaged
Jan 21st, 2023

Disgraceful chemist.... Gave me wrong number of a controlled drug the pharmacist was telling me he was correct and couldn't replace them as he checked it himself then put me on hold come back on the phone and said sorry he made mistake..... Then to today my wife was given her weekly perception her pain killers weren't in the bag she was told that the pharmacist again had checked it and they were in there so she has been left with no medication she has arthritis and is a full time carer AVOID THAT CHEMIST AT ALL Costs Mandy the manager is great its the other staff.... Not on what they do
Dec 13th, 2022

Wow! What a turn around this chemist has had in the last few months. Before I would have given it 1* now I'm so impressed I felt it deserves a review. If you were not happy with it before give it another go. 5* all the way. Linda is a real super star thumbs up.
Oct 28th, 2022

Today I had enough! My little boy who is 2 needed eye drop because he has Chloramphenicol, so I went in there I was speaking with the man that works there. I told him the symptom and he gave me a syrup for Allergies which I clearly told him that I was speaking with my Gp and they told me that he has an infection. He sold me the syrup I called my gp asked her if it was the right medication which she told me ITS NOT to go back there and tell him again the symptoms. I went back there and he started to be rude said that I didnt say it clearly and that was he gave me the syrup when I wanted refund he asked the ladies who works there if they know how to do refund and they said no so he told me that he cant give me the refund because I took the syrup out of the pharmacy! The syrup was unopened I had a recipe and it was just 5min! Then he said they dont have the eye drops in there that I need to go look in another pharmacy! Bear in mind I didnt sleep 3 days because of my little boy because he had fever from it and was sick! He started to be rude to my boyfriend saying that he needs to be quiet and etc!!!! This is the worth pharmacy ever!! I will never go back in there!!! They never have stock never answer there calls and the men is just rude!!! What if I didnt have enough money for the drops? What would happen after? How would I get ahold of it? RUDEEE costumer service!!! The ladys were lovely but the man needs to get a grip and if hes lazy to learn how to do refund then he shops not work in a pharmacy!!!!!
Jul 25th, 2022