Prenton Dell Pharmacy

Kind friendly helpful staff.
Jan 30th, 2023

I appreciate that in the current climate, working in a pharamacy can be difficult and added strain of getting stock can prove frustrating. I also appreciate people moaning at you can put you in a bad mood, but maybe if you didnt treat all customers like theyve moaned at you and where pleasant to converse with, your day might be a bit better. However, upon my visit today, you instantly walk into a bad atmosphere. Colleagues ranting about how they arent appreciated in front of customers who in that moment, where not moaning or complaining. I patientally waited as I appreciate staff are doing multiple things at once. As I was waiting, multiple rants could be heard about how they just get moaned at, how no one appreciates them and how they couldnt bare certain CUSTOMERS. At one point, another customer said that he appreciated what they did, only to be met with Im going to jump off a bridge. Whilst this was said in a jokey way, given the setting your working in, you dont know who may hear or what certain customers may have experienced. It is wildly inappropriate to say this infront of people you dont know, but your working in a chemist where people with mental health issues will be coming to seek help and get medication. Honestly, I get people have bad days in work but this is not a one off occurrence. I have now changed where I get my repeat prescription
Jun 26th, 2022

Unhelpful curt discourteous staff to my 88 year old mum in law. Avoid!
May 15th, 2022

An absolute joke of a pharmacy. Worst customer service ever. Gave me wrong prescription and then expected me to pay again to get correct one. Always rude and miserable looking. AVOID AT ALL COSTS ( given 1 star as would not let me leave zero)
Apr 12th, 2022

1st time back here in 2 years . Nothing has changed. Where do the get these staff from, the bottom of the barrel. Common curtesy and good customer service should come 1st. If they weren't attached to the Surgery they wouldn't survive.
Apr 7th, 2022