R Millican Opticians

Professional, polite and friendly - the best opticians Ive ever visited and would definitely recommend.
Oct 19th, 2022

I would like to thank all staff for their patience and humour when carrying out a diabetic eye screen on Paul. You made the experience for us both very pleasant. Truly professional, caring and compassionate. Highly recommend.
Jun 26th, 2022

Great opticians and fabulous staff. Have to give a shout out to Karen and Sally who helped picked my glasses, lovely ladies to speak too. Also have a great variety of brands and glasses
Apr 12th, 2022

I first went to Millican opticians a couple of years ago and went at the end of May 2021 for a checkup. I support local businesses wherever possible. My optician was very professional and I was very happy with her and the way the test was conducted even with the fogging problems mask wearing presents. I needed reading glasses and the staff were extremely helpful in advising me in selecting suitable frames. A few days later I went to collect the glasses after receiving a call and making an appointment. The glasses were in a lovely hard shell case and after trying them on it was found that they had been made up wrongly. Glasses went back to get lab. I had no call so several days later I rang to be told that there was a delay at the lab and I should have been advised. I waited a few more days still no call. I rang again, they would find out and call me back. My glasses would be sent out that evening and I would receive a call next day. Yippee call received next day and I went to collect the glasses. They were handed to me, I was asked if I could read the appropriate section of text which I could and that was it, no check to see if they fitted correctly over the bridge of my nose or over my ears, and I was given a flimsy plastic case to take them away. The staff member was really sharp with me and not at all friendly and there was no apology for the delay. I felt like I was a bit of a nuisance really. So I will be looking for another local optician in future.Customer service counts even if I am not buying the most expensive designer frames. Communication is important and a phone call and an apology would have nice.
Aug 29th, 2021

Fab opticians.
Aug 4th, 2021