BigaByte

My Laptop has been sitting in the shop for 5 months. Everytime I asked about it, I'd get the same response "The parts haven't arrived yet". It was supposed to be fixed in 1.5 months. I would not recommend them. I also felt like I've been talked down everytime I visited the shop. Will get my laptop back tomorrow :)
Apr 10th, 2023

Jan 27th, 2023

***AVOID BIGABYTE BIRKENHEAD AT ALL COSTS*** So i went in with my perfect laptop with a general question about wjether my laptop could have extra RAM added and the owner asked if i had my laptop and i knew i was relying on trust now because i have no knowledge but felt it was a question he could have answered by google..anyway he begun disassembling it, and missed a screw cracking the casing and then denying it even though he said himself he didnt realise there was another screw he didnt see. he then fiddled about inside. the palm rest had a minor fault which he didnt cause but this looked worse so with the new crack which he 100% caused and the prominance of the palm rest issue i was extremely shaken up..anyway as i called my mum stressing he put i back together which i didnt watch and gave it back. So, i took it back and tried to turn it on and the caplocks button was flickering and the screen stayed blank despite me chsrging it to 20% literally half an hour beforehand at home and i asked him, why isnt it turning on and mentioned assuming the battery was dead but mentioning the caplock issue and he just agreed and said it was a flat battery.. so i carried on to my original destination,which was cash converters, totally unknowing if he had blagged me as my laptop was now not working or flat..cash converters plugged it in with my charger and the screen stayed blank but he said its on because the side showed power ..and he asked have you had it on today! at which point i admitted i had just been to bigabyte..so now what do you do go back to dr frankenstein ,i decided not to and went instead to Tech Outpost which is opposite cash converters birkenhead..i was now massively stressed. kindly they agreed to look at it for free, i explained what had happened, they found broken housing inside of it, they said a screw which should have been opened for him to have been able to get the back off hadnt even been touched!? and thank god got it back working and said there was a part which was not strapped down ,or something along those lines. The overall message im trying to get across is to AVOID BIGABYTE BIRKENHEAD AT ALL COSTS! He left me, from having a completely working machine to a totally broken laptop and lied to my face aswell. Hes a lying inept scumbag so please beware! and if you want expertise go to Tech Outpost Birkenhead they are brilliant! They saved me and my laptop today! 11/12/2022
Dec 4th, 2022

Nov 5th, 2022

Took my laptop there a few weeks ago but couldn't fix it because to pricey to repair
Sep 24th, 2022