Howdens Ellesmere Port

Apr 13th, 2023

Feb 16th, 2023

Lovely friendly team and great kitchens. I am really pleased with my design.
Feb 10th, 2023

Howdens Ellesmere Port is the worst branch of Howdens I have ever dealt with and should be closed ASAP. I work with Nationwide fit out contractors commercially and the level of incompetence is alarming at this branch. Simon - worst kitchen design I have ever seen, lacking dimms, and information on units, type of fixings, white goods, simply no design effort at all, order placed with Magnet. Doors - Purchased through Lee Whilton King "Kings Joinery & Building Services" I sacked this cow boy, for flooding my house, not testing drains, since employed a new Builder who is spending time carefully correcting all of the snags some of which was to re-fit door frames correctly and swapping over doors for correct size doors to meet frames. I have recently purchased hundreds of pounds of materials (30.11.22) for my joiner to be contacted and advised the materials had not been paid for, so I paid for them again (08.12.22), whilst checking with the bank they had in fact had the payment all along, so Bradley kindly credited me back (03.01.23). Though they then also credited the new joiners account also, this branch needs a manager who can manage people, end users and trade accounts with better communication skills, and a technical team that know how to produce better proposed drawings and detailed plans/information. I do not like complaining, though this is justified, pure chaos at this branch needs to be resolved. Note to new readers, Bromborough, and Mold Branch is like dealing with a different company, a breath of fresh air!
Jan 17th, 2023

If you are not a tradesman thats matey with the staff, dont bother with this place. They consistently ignore members of the public whilst they spend forever dealing with their mates or just plain pretend to be busy. Worst customer service experience ever!
Mar 29th, 2022