Panorama Kitchens (Prenton Showroom)

Great helpful staff. Donna was brilliant and very attentive to our needs
Mar 5th, 2023

First class company with first class staff and first class customer service. Would recomend anyone who wants a new kitchen, to go to Panorama Kitchens. 0
Aug 10th, 2022

My experience contacting Panorama kitchens was very poor. I got in touch because all the vinyl wrap (or veneer I'm not sure) is falling off the units. I didn't buy the kitchen originally, I inherited it when I bought the house, so I initially just asked what they would advise. After leaving my details I got.... No response. Chased up a month later and was advised to await a response from customer service. Another month went by, and after chasing up again I finally got a response: "the warranty is not transferable and you were not the original customer". To be absolutely clear, despite what Panorama suggest in their response below, they did identify the year they had installed it, and the original customer name (not exactly rocket science using my address). Leaving them in no doubt that the workmanship was theirs. They did suggest that I might want to buy a new kitchen as a solution, but seeing as a 30,000 plus kitchen seems to be falling apart after a few years I wasn't keen on that idea. Even more worrying is that Panorama weren't concerned to see the pictures at all, as long as they didn't have to expend any effort putting it right! I will aim to upload the pictures somewhere, you wouldn't believe it, several of the units are back to bare MDF! I've also uploaded a picture of the Panorama branding on the kitchen, seeing as they have responded to my review suggesting that it may never have been supplied by them. Update: Seeing as Panorama seem to want to continue the conversation Via the medium of updating their response.... Review stands. Customer service contact was abismal. Their Initial response to my review was dishonest and inaccurate. And the product they fitted in this house was deficient. Simple as. Oh and..... Breach of GDPR? Erm good luck with that
Dec 1st, 2021

Excellent service from Clark and the staff at Panorama Kitchens.
Oct 26th, 2021

From start to finish panarma kitchens were amazing, we had Donna who helped us design our perfect kitchen, having never bought a brand new kitchen before she made the whole process so easy giving us valuable advice all the way through. Mike and his team who fitted the kitchen were amazing Mike organised everything for us and his work is second to none, couldnt be happier with our new kitchen so thankyou to the whole team. Services: Kitchen countertop installation, Kitchen design, Exterior painting, Kitchen cabinet installation
Sep 30th, 2021