Smart Dental Care - Poulton Dental Centre

Talk about being a jibbering wreck! Sweating, shaking... I was hugely fearful of the treatment I needed. Well, I've been here twice in the last week and I can honestly say I've never been more looked after. So calming and clear, genuinely listened to my fears and worries and talked me through every step of the way. Exactly what I needed and would highly recommend.
Mar 29th, 2023

I'd agree with the majority who've given very bad reviews as this surgery doesn't even seem fit to offer a professional and caring emergency service. My experience was shocking to say the least. The dentist who treated me just wanted to rush through the process and get rid of me within 15 minutes even though I'm a very anxious person and was clearly distressed when he suggested a root canal. I proceeded with the treatment only to find that literally within 60 seconds of getting a very mild injection of anaesthesia into my gum he already had his drill out and was ready to go into the tooth when my mouth wasn't even numb yet. The pain was excruciating and forced me to almost jump out of the chair in pure agony and as soon as I lay down again about a minute later he dived straight in again with the drill and caused the same pain again. I was appalled at the treatment and asked for more anaesthesia and some time for it to take effect but at that point I was told that he did not have time to wait or drill any deeper so he applied a temp filling which has already become loose/painful within 2 weeks and I was told to ring the NHS emergency line if I got pain again. I understand the dental surgeries are all very busy at the moment but it's disgusting treating patients like this in extreme pain.
Mar 12th, 2023

Was sent here for an emergency appointment through the emergency dentist line. They shaved the tooth down to take pressure off when biting. Did not fix the issue and I am still in pain. The dentist did not seem experienced and their equipment was not working correctly as the drills kept losing power. The tooth needs root canal treatment and a new crown. Which they were not able to perform. They said there was not an abscess when there clearly is. As I have a lump on the gum. I would not recommend. Complete waste of time. Avoid this dentist.
Feb 8th, 2023

Went here today with tooth ache to ask for them to take out for it to be left in my mouth and told I have to be referred to be in worse pain and my face to be painfully swollen will never go here again
Jan 29th, 2023

Fantastic. I was sent there during lockdown and they were fantastic. Every one was kind, professional and did a brilliant job. Simply brilliant.
Jan 16th, 2023