Mercedes-Benz and smart of Cheshire Oaks
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Hours
Chamber Rating
-
Nathan Jump
May 2nd, 2023 -
Kerry Evans
May 3rd, 2023 -
Andrew Leach
May 1st, 2023 -
annette cain
Apr 30th, 2023 -
Andy Roberts
May 3rd, 2023
Contact Info
- (124) 437-4473
Questions & Answers
Q What is the phone number for Mercedes-Benz and smart of Cheshire Oaks?
A The phone number for Mercedes-Benz and smart of Cheshire Oaks is: (124) 437-4473.
Q Where is Mercedes-Benz and smart of Cheshire Oaks located?
A Mercedes-Benz and smart of Cheshire Oaks is located at Longlooms Rd E, Birkenhead, eng CH65 9LF
Q What is the internet address for Mercedes-Benz and smart of Cheshire Oaks?
A The website (URL) for Mercedes-Benz and smart of Cheshire Oaks is: https://www.inchcape.co.uk/mercedes-benz/?utm_campaign=gmb&utm_medium=organic&utm_source=local
Q What days are Mercedes-Benz and smart of Cheshire Oaks open?
A Mercedes-Benz and smart of Cheshire Oaks is open:
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 12:00 PM - 12:00 PM
Monday: 8:30 AM - 6:00 PM
Q How is Mercedes-Benz and smart of Cheshire Oaks rated?
A Mercedes-Benz and smart of Cheshire Oaks has a 4.1 Star Rating from 971 reviewers.
Hours
Ratings and Reviews
Mercedes-Benz and smart of Cheshire Oaks
Overall Rating
Overall Rating
( 971 Reviews )
Kerry Evans on Google
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Andrew Leach on Google
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annette cain on Google
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Andy Roberts on Google
She asked what washer fluid I use. I explained that the fluid in the reservoir at the time it faulted was what was put in by you in my last service. however, thinking the reason my washers had stopped working was as a result of the reservoir being empty, I'd used a shop bought fluid to fill the reservoir. I explained this to the lady clearly and she told me she'd made a note saying it was mercedes fluid in the reservoir at the time it faulted. She then booked me in to have it seen to.
When I arrived on Tuesday morning I was advised that IF it was found to be my fault then I'd be liable to pay up to 120. Confident that this issue was nor of my making, I agreed.
About an hour later, another lady came along and said the filters on the washers were gunked up because of the fluid I'd used and this has had to be cleaned... 97 please! Unhappy with outcome I argued that there was only mercedes fluid in the reservoir at the time it faulted. She said there was no way of proving that!! Regardless, washer issues aren't covered under my warranty (car is 2.5 years old) and as such I was to pay up.
I felt so aggrieved after leaving the garage that I turned round and went back to complain. I spoke to the first lady I'd seen when I first went in. She said that I DIDN'T tell her that the washers were blocked before I'd put shop bought fluid in. Why then did she write on my notes that there was only mercedes fluid in at the time it faulted?
She passed me on to the service manager. Guess what, he said the blockage was NOTHING to do with using the 'wrong fluid' and more likely a build up of gunk on the 'very fine' filters.
I'm surprised that these filters get clogged up so badly after 2.5 years!
I'd be interested to see if anyone from mercedes reads this review and gets back in touch (not going to happen though is it!)
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Nathan Jump on Google