AlphaPet Veterinary Clinic

Nov 16th, 2022

Unfortunately I received poor service from this vets. I have since moved to another as I wasn't happy with the advice/treatment given. It was suggested that my 11 year old dog would be put under and operated twice, firstly for the removal of a lump and then to be spayed with a second operation suggested by the receptionist. Whilst the receptionist was very friendly I couldn't help but feel pressured into it on the phone. When I called to cancel with plenty of days notice, as my dog couldn't be spayed due having a phantom pregnancy, she suggested to continue with the lump removal then have a second operation for the spay. Hence the change of vets as I felt it was too much to put my old dog through. This was also confirmed by my new vets it would be too much to put her through, with the diagnosis given. The new vets requested the medical notes of my dog back in November and I received an email from AlphaPet requesting my permission to send details over to the new vet which I replied with permission straight away. It wasn't until April the following year I received a call asking for my permission again (5 months later). My dog has since died which of course AlphaPet weren't to know but to only be following up a request which was asked for back in November - I am in shock. I cannot help but feel my dogs well-being wasn't high priority.
Apr 16th, 2023

Excellent service,all staff are lovely and so good with the animals.
Feb 13th, 2023

Dec 22nd, 2022

With the West Meads surgery temporarily closed, there has been no noticeable lack of service with the Birdham and Chichester branches covering emergency treatments, they looked after my labrador Marley and got him back to health at 14, thanks guys.
Dec 7th, 2022