Airport Lettings

I viewed a property 3 weeks ago and have got in touch with Airport Lettings 10 minutes after I left that I want to proceed and pay the deposit as soon as possible. Have been told to wait until they get in touch with the landlord ever since, I chased multiple times and never got any reasonable reply. They kept telling me that they cant get hold of the landlord. Today I found out that the property is probably gone, as it was advertised with 2 other agencies as well. Someone who pays 3 different agencies to rent his property would probably not ignore any messages or phone calls when someone wants to rent and is ready to pay asap! Absolutely disappointed and will never use this agency again. AVOID!!!
Apr 2nd, 2020

Mar 16th, 2020

Jan 25th, 2020

Poor service from the get go, I done all the work for them, found the place and even arranged things with the Landlady only to find out that behind the scenes somebody had been telling the Landlady that they could not get hold of me when I in fact told them I was happy to proceed. When I confronted them about lying they shrugged it off. We finally agreed a let, I sent them over the deposit and all the information required for the checks on 19/09/2019 and nobody has been in contact since. I have even chased a couple of times! Whether news is good or bad, communication is one of the core factors and to be ignored when in fact customers are the reason the business runs is completely unacceptable. Whether a landlord or somebody look to rent a place, I'd advise you to use another company. A company that earns the right to take a percentage of your money etc
Dec 13th, 2019

Terrible service, awful communication. Missed out on renting a dream flat because this company didnt chase up the landlord and didnt update or tell us any information. Was told repeatedly that they will get back to us but they never did, we always had to ring up and go through 2 or 3 people to find out any information. Avoid at all costs. Luckily we didnt get as far as to begin dealing with money. Stay well away!
Dec 4th, 2019